Operations management : creating value along the supply chain

Format:

Book

Author/Creator:

Russell, Roberta S., Author.

Contributor:

Taylor, Bernard W., III, Contributor.

Language:

English

Subjects (All):

Production management.

Quality control.

Genre:

Electronic books.

Physical Description:

1 online resource (xxi, 810 p.) : ill.

Edition:

7th ed.

Place of Publication:

[Place of publication not identified] John Wiley & Sons 2011

Language Note:

English

System Details:

text file

Summary:

Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts. An increased emphasis is placed on supply chain management and services. New information is presented on the environment and green management, and technology type OM topics as it applies to production, control, the supply chain, and global operations. All chapter opening cases and in-text example boxes have also been revised or replaced. This new content better prepares operations managers for the issues they'll experience in the field.

Contents:

Introduction to operations and supply chain management

Quality management

Statistical process control

Product design

Service design

Processes and technology

Capacity and facilities design

Human resources

Project management

Supply chain management strategy and design

Global supply chain procurement and distribution

Forecasting

Inventory management

Sales and operations planning

Resource planning

Lean systems

Scheduling.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references and index.

OCLC:

745061299