Employee engagement : a roadmap for creating profits, optimizing performance, and increasing loyalty / Brad Federman.

Format:

Book

Author/Creator:

Federman, Brad, 1968-

Language:

English

Subjects (All):

Employee motivation.

Management--Employee participation.

Management.

Employees--Attitudes.

Employees.

Physical Description:

1 online resource (259 p.)

Edition:

1st ed.

Place of Publication:

San Francisco, California : Jossey-Bass, 2009.

Language Note:

English

System Details:

text file

Summary:

""If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy.""-- Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc. There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a co

Contents:

Employee Engagement: A Roadmap for Creating Profits, Optimzing Performance, and Increasing Loyalty; Contents; Foreword; Preface; Acknowledgments; Introduction; Section I: ENGAGEMENT FOUNDATIONS; Section II: ENGAGEMENT APPLICATIONS; Notes; Index; About the Author

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9786612237607

9780470522585

0470522585

9781282237605

1282237608

9780470522578

0470522577

OCLC:

457179980