What your body says (and how to master the message) : inspire, influence, build trust, and create lasting business relationships / Sharon Sayler ; illustrations by Amy Ruppel.

Format:

Book

Author/Creator:

Sayler, Sharon, 1956-

Contributor:

Ruppel, Amy.

Language:

English

Subjects (All):

Body language.

Success in business.

Physical Description:

1 online resource (195 p.)

Edition:

1st edition

Place of Publication:

Hoboken, N.J. : John Wiley & Sons, c2010.

Language Note:

English

System Details:

text file

Summary:

"Train your body to communicate with confidence and clarity-have your body match what your mouth says ... The popular phrase "leading from influence" takes for granted that influence derives chiefly from verbal communication. However, communication is about more than words. To get to the next level in your career, you must communicate with your entire self. What Your Body Says gives you the straight-up "how-to" on unifying what you say with what you do, allowing you to better connect with other people and reach your full leadership potential. It gives you a clear and simple process to follow, all drawn from an intense study of how language impacts people's lives and emotions. Filled with useful tools, strategies, and techniques, this book gives you the key to speak intelligently while looking smart, engaging and real; deliver unpleasant messages without pain or guilt; having a committee meeting and getting something done; and more. Written by Sharon Sayler, a highly accomplished expert in marketing, presentations, and body language, What Your Body Says is the only guide you need to achieve the competitive edge in your personal and business communication style"-- Provided by publisher.

Contents:

What Your Body Says (and how to master the message): Inspire, Influence, Build Trust, and Create Lasting Business Relationships; Contents; Foreword; About the Author; Acknowledgments; About This Book; Introduction; Understanding the Difference between Power, Intimidation, and Influence; How Influence Equals Opportunity; Items of Note; Chapter 1: The Signals You Are Sending; Good versus Bad Nonverbals; Chapter 2: How the Signals Work; Intentional Gestures Are a Powerful Tool; When and How the Gesture Happens; How Long to Hold the Gesture

"But Wait, There's More..."" Connecting Two Ideas NonverballyHow to Disconnect Two Ideas Nonverbally; Chapter 3: Gestures of Relationship; How to Attach Yourself to a Message; How to Create a Visual Placeholder; Chapter 4: Gestures of Location; How to Use Locations; How to Create a Phantom Location; How to Assign Negatives to a Location; How to Avoid Cross-Contaminating Your Message; Chapter 5: Gestures That Teach; Keep the Gesture Simple and Familiar; Verbal and Nonverbal Congruency; Do I Always Have to Be Congruent?; Chapter 6: Gestures of Expectation and Influence

How to Use Your Posture to Show Your ConfidenceManage the Behavior-Not the Person; Proactive versus Reactive; I Expect You to Wait; Power Gestures; How to Confirm Others' Perception of the Experience; Chapter 7: The Eyes Have It; Where Do I Put My Eyes?; What Can I Do with My Eyes?; Eyes and Emotion; How to Manage with Eye Contact; Pros and Cons of Little or No Eye Contact; Chapter 8: How the Signals Sound-The Voice; Voice Patterns of What We Do and Who We Are; How to Use the Credible Voice Pattern; How to Use the Connection Voice Pattern; Is Your Voice Sabotaging You?

Addicted to the Verbal PauseThe Need to Breathe; Chapter 9: The Unintentional Nonverbals; Fidget Reboot Button; The Nonverbal Outburst; Chapter 10: The Fine Print in Your Owner's Manual; The Trick Is to Remain Flexible; Master the Behavior Game; Chapter 11: Putting It All to Work; Feelings Change Facts; Emotions Motivate; How to Communicate a Clear Direction; Observe to Become Self-Aware; How Context Controls the Message; Final Thoughts: Master Your Message- Next Steps; Cheat Sheets; Resources and Recommended Reading; Quick Reference Guides; Index

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

9786613024947

9780470769874

0470769874

9781283024945

1283024942

9780470769850

0470769858

OCLC:

699488895