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Win at work! : the everybody wins approach to confliction resolution / Diane Katz.
- Format:
- Book
- Author/Creator:
- Katz, Diane, 1946-
- Language:
- English
- Subjects (All):
- Conflict management.
- Communication in organizations.
- Interpersonal relations.
- Interpersonal communication.
- Genre:
- Electronic books.
- Physical Description:
- 1 online resource (256 p.)
- Edition:
- 1st edition
- Place of Publication:
- Hoboken, N.J. : Wiley, c2010.
- Language Note:
- English
- System Details:
- text file
- Summary:
- Proven techniques for resolving workplace conflicts After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. <i
- Contents:
- pt. 1. What is the working circle?
- pt. 2. Understanding conflict resolution
- pt. 3. From the working circle to the winner's circle.
- Notes:
- Includes index.
- Includes bibliographical references and index.
- ISBN:
- 9786612691461
- 9780470636565
- 0470636564
- 9781282691469
- 1282691465
- 9780470636534
- 047063653X
- OCLC:
- 638860398
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