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How to be assertive in any situation / Sue Hadfield and Gill Hasson.
- Format:
- Book
- Author/Creator:
- Hadfield, Sue, author.
- Language:
- English
- Subjects (All):
- Assertiveness (Psychology).
- Interpersonal communication.
- Interpersonal relations.
- Physical Description:
- 1 online resource (256 pages)
- Edition:
- Second edition.
- Place of Publication:
- Harlow, England : Pearson, 2014.
- Language Note:
- English
- System Details:
- text file
- Summary:
- Take control and lead the life you want to live. Do you say yes when you mean no? Do you avoid conflict and confrontation? Do you struggle to make decisions? Â What if you could confidently answer no to all of these questions? With How to be Assertive in Any Situation you can. Discover life-changing techniques to help you express your needs openly and calmly; set boundaries and deal with expectations, demands and criticism; make clear decisions without ever feeling anxious. Challenge your fears, grow self-confidence and steer your life in the direction you want to go. "Practical, empowering and thought-provoking." Heather Buckley, Co-Founder and Director of Silicon Beach Training "This book will help everyone understand that a few small changes can add up to big changes in our happiness and success." Vicki Saunders, serial entrepreneur & CEO, Zazengo
- Contents:
- Cover
- Contents
- About the authors
- Author's acknowledgements
- Introduction
- Introduction from previous edition
- Part 1: What it means to be assertive
- Chapter 1: What does it mean to be assertive
- Chapter 2: Feel good about yourself and make others feel good to
- Chapter 3: Say what you want and what you don't want
- Chapter 4: How to deal with other people's expectations and demands
- Part 2: Putting it into practice
- Chapter 5: How to be assertive with your family
- Chapter 6: How to be assertive with your friends
- Chapter 7: How to be assertive at work
- Chapter 8: How to get good service
- Chapter 9: How to be assertive at interviews
- Chapter 10: How to be assertive in meetings
- Chapter 11: How to help others be assertive
- Chapter 12: How to deal with difficult people
- Chapter 13: How to make assertive decisions
- Conclusion
- Appendix 1
- Appendix 2
- Index.
- Notes:
- Includes index.
- Description based on publisher supplied metadata and other sources.
- Description based on print version record.
- OCLC:
- 869748092
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