How to influence and persuade

Format:

Book

Author/Creator:

Owen, Jo, Author.

Language:

English

Subjects (All):

Communication in management.

Influence (Psychology).

Psychology, Industrial.

Physical Description:

1 online resource (1 v.) : ill.

Edition:

Second ed.

Other Title:

How to influence and persuade

Place of Publication:

[Place of publication not identified] Pearson 2012

Language Note:

English

System Details:

text file

Summary:

Everyone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead. This brand new edition of How to Influence , is structured into three easy-to-access sections that will show you how to create willing allies across your organisation, turn potential crises into career defining opportunities, turn disagreement into consent, win key battles without fighting, push your agenda forward with authority, achieve more and stay in control. Author Jo Owen is highly regarded as a world-leading expert in business practise and skills.

Contents:

The ten pillars of influence

Whispers of influence: the persuasive conversation

Active listening : two ears and one mouth

Earning the currency of influence : trust

Act the part

Win/win-win

Give to take

Play the right tune

The spider's web : building incremental commitment

Build your platform

Turning dreams into reality

Influence in practice

Moments of truth

The myths and realities of influence.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Description based on publisher supplied metadata and other sources.

Contains:

Owen, Jo. How to influence.

ISBN:

9780273778431

0273778439

OCLC:

852171573