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The EQ difference : a powerful program for putting emotional intelligence to work / by Adele B. Lynn.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Lynn, Adele B.
Language:
English
Subjects (All):
Emotional intelligence.
Work--Psychological aspects.
Work.
Physical Description:
1 online resource (272 p.)
Edition:
1st edition
Place of Publication:
New York : Amacom, 2005.
Language Note:
English
System Details:
text file
Summary:
Emotional intelligence is a prized quality and valuable asset in any organization. Here's how to make it work for you.
Contents:
CONTENTS; Preface Your Inner Bird Dog; Acknowledgments; CHAPTER 1 THE CONNECTION AMONG BEHAVIOR, FEELINGS AND PERFORMANCE; CHAPTER 2 THE MYSTERY OF HUMAN BEHAVIOR; CHAPTER 3 THE WAY WE ARE WIRED; CHAPTER 4 EMOTIONS WHAT ARE THEY; CHAPTER 5 REWIRING FOR GREATER PERFORMANCE AND TO LIVE OUR INTENTIONS; CHAPTER 6 THE FIVE AREAS OF EMOTIONAL INTELLIGENCE; CHAPTER 7 THE DOORWAY TO EMOTIONAL INTELLIGENCE; CHAPTER 8 STEP 1 OBSERVE; CHAPTER 9 STEP 2 INTERPRET; CHAPTER 10 STEP 3 PAUSE; CHAPTER 11 STEP 4 DIRECT; CHAPTER 12 STEP 5 REFLECT; CHAPTER 13 STEP 6 CELEBRATE; CHAPTER 14 STEP 7 REPEAT
CHAPTER 15 SELF AWARENESS AND SELF CONTROL AT WORKCHAPTER 16 EMPATHY AT WORK; CHAPTER 17 SOCIAL EXPERTNESS AT WORK; CHAPTER 18 PERSONAL INFLUENCE AT WORK; CHAPTER 19 MASTERY OF PURPOSE AND VISION AT WORK; Bibliography; Index
Notes:
Description based upon print version of record.
Description based on print version record.
ISBN:
9781283688604
1283688603
9780814428405
0814428401
OCLC:
475936233

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