Guide to decision making : getting it more right than wrong / Helga Drummond.

Format:

Book

Author/Creator:

Drummond, Helga, author.

Series:

Economist books (Series)

Economist books

Language:

English

Subjects (All):

Decision making.

Problem solving.

Physical Description:

1 online resource (222 p.)

Edition:

1st edition

Other Title:

Decision making

At head of title: The Economist

Place of Publication:

Hoboken, New Jersey : John Wiley & Sons, Inc., 2012.

Language Note:

English

System Details:

text file

Summary:

A comprehensive look at decision-making practices and what can be done to eradicate errors Designed to help companies in any industry make fewer mistakes, The Economist Guide to Decision Making is an in-depth look at the tools and techniques for preventing errors and improving efficiency. Exploring how and why decisions go awry in the first place; what decision-makers can do to counter the psychological, social, and other forces that can undermine individual judgment and pull organizations off course; and highlighting often overlooked aspects of the science of decision making,

Contents:

Guide to Decision Making: Getting It More Right Than Wrong; Contents; Acknowledgements; Introduction; Predictable surprises; Where surprises come from; 1: Illusions of control: the confidence trap; Illusions of control; The confidence trap; Success and luck: the deadly cocktail; Bunker mentality; Avoiding the overconfidence trap; Risk as choice; 2: Blinkered vision: the judgment trap; Look no further: confirmation traps; Why first impressions matter: anchoring traps; Seen it all before: analogy traps; Out of sight, out of mind: availability traps; Alluring images: vividness traps

Too good to lose?Emotional rollercoaster: instant-response traps; Two dead fish: expectation traps; Expectations are reality; Surprise, surprise ...; Avoiding judgmental traps; All that glitters: evaluating opportunity; Separating heart and head; When not to make a decision; ""Only the paranoid survive""; 3: Ghosts and shadows: where is reality?; What is a problem?; What do hierarchies really do?; Solving the wrong problem; The invented reality; Rushing a solution; Solving problems that do not exist; Subtle movements; Corporate myopia; Reality as myth; The ruling myth

Mythical rights and wrongsGo slow to go fast; The problem behind the problem; Listening to Galileo: conceptual blockbusting; Second-order thinking; Stop problems before they start; Solve the right problem; Apply the ""because"" test; Finding the lobster: the importance of mind states; Expecting the unexpected; Fact or fiction?; Testing reality; 4: Gorilla in the room: information and decision-making; How do we know what we think we know?; Where the unexpected come from; Risk as a mirror of imagination; Perception is reality; Gorilla in the room; Complicit computers; Liars in service of truth

Shut the toolbox and open the mindGoing into ""lockdown""; What is the question?; Information-gathering must have a point; The reality of planning; Ask why? not who?; 5: Conspiracies of optimism: group dynamics; Problems of status; Impact of group culture; Groupthink: conspiracies of optimism; When great minds think alike; Consequences of groupthink; Risky shift; Groups and myopia; Managing groups; Changing group culture; Effective leadership; As others see us; Critical decisions require critical thinking; Refreshing the group; 6: Shifting tides: power and politics in decision-making

The dynamics of powerThe problem with rules and instructions; Low power; Inevitable tensions; The politics of the deadly Ds; Thinking the unthinkable; The art of the possible: managing power and politics; Getting the approach right; Managing conflict; Ending the debate; The importance of authority; Missing links; The old, old story; 7: Predictable surprises; Today's solution: tomorrow's problem; When solutions dictate or distract; Winner's curse; The curse of establishment status; The tragedy of the commons; Herding; The missing hero; Vicious circle or exploding cluster

Self-fulfilling and self-destroying prophecies

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

Description based on print version record.

ISBN:

9786613858450

9781118240557

1118240553

9781283546003

1283546000

9781118227565

1118227565

OCLC:

809767138