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SugarCRM for dummies / by Karen S. Fredricks.
- Format:
- Book
- Author/Creator:
- Fredricks, Karen S.
- Series:
- --For dummies.
- --For dummies
- Language:
- English
- Subjects (All):
- Open source software.
- Customer relations--Data processing.
- Customer relations.
- Physical Description:
- 1 online resource (364 p.)
- Place of Publication:
- Hoboken, N.J. : Wiley Pub., 2009.
- Language Note:
- English
- Summary:
- SugarCRM is an innovative customer relationship management software solution that enhances your company's marketing effectiveness, drives sales performance, improves customer satisfaction, and provides executive insight into business performance. SugarCRM For Dummies will show you to take advantage of this free, open source CRM application to boost your sales and please your customers. This guide helps you choose the flavor of Sugar you need, acquire and deploy it, set up accounts and contacts, and organize your day. You'll first learn how to install SugarCRM, customize user preferenc
- Contents:
- pt. 1. Adding sugar to your life
- pt. 2. Cooking with sugar
- pt. 3. A spoonful of sugar keeps your customers happy
- pt. 4. Sharing the sugar bowl
- pt. 5. Working with extra-strength sugar
- pt. 6. The part of tens.
- Notes:
- Includes index.
- ISBN:
- 0-470-44838-5
- 0-470-44837-7
- OCLC:
- 324806117
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