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How to guide conversations toward extraordinary results
- Format:
- Book
- Author/Creator:
- Wolff, Jurgen M, Author.
- Series:
- FT Press Delivers elements.
- FTPress Delivers elements
- Language:
- English
- Physical Description:
- 1 online resource ([8] p.).
- Edition:
- 1st edition
- Place of Publication:
- [Place of publication not identified] FT Press 2010
- Language Note:
- English
- System Details:
- text file
- Summary:
- This Element is an excerpt from Focus: Your Key to More Productivity at Work (ISBN: 9780137002566) by Jurgen Wolff. Available in print and digital formats. How to make sure virtually all your conversations and meetings achieve the goals you’ve set for them. We like to think of conversations as exchanges in which we listen to the other person and share our thoughts and feelings with them. It should be easy, yet often we leave a conversation or meeting feeling frustrated that the other person didn’t seem to understand. The other person leaves feeling the same way. Why is it so difficult?
- Contents:
- Cover
- The Problem with Most Conversations
- Make a Connection with the Secret of Rapport
- Establish Greater Rapport by Matching Their Language
- Guiding a Conversation by Pacing and Leading
- Persuade Through the Power of Reframing
- Focus Your Communication with Metaphors and Stories
- Diffuse Opposition with the Three-Questions Technique
- How to Break a Block
- You Say Yes So They Say No (How to Cope with Polarity Response)
- Focus Your Self-Talk.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 9786612519536
- 9780132469098
- 013246909X
- 9781282519534
- 1282519530
- OCLC:
- 1027153144
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