Six Sigma for dummies / Craig Gygi and Bruce Williams, with Neil DeCarlo ; foreword by Stephen R. Covey.

Format:

Book

Author/Creator:

Gygi, Craig, author.

Williams, Bruce (Bruce David), author.

DeCarlo, Neil, author.

Contributor:

Covey, Stephen R., writer of foreword.

Series:

--For dummies.

--For dummies

For Dummies

Language:

English

Subjects (All):

Six sigma (Quality control standard).

Physical Description:

1 online resource (411 p.)

Edition:

2nd ed.

Place of Publication:

Hoboken, New Jersey : John Wiley & Sons, Inc., 2012.

Language Note:

English

Summary:

The fast and easy way to understand and implement Six Sigma The world's largest and most profitable companies-including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola-have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over the past decade, over 100 billion in bottom-line performance has been achieved through corporate Six Sigma programs. Yet, despite its astounding effectiveness, few outside of the community of

Contents:

Six Sigma For Dummies®, 2nd Edition; About the Authors of the Revised Edition; Dedication; About the Co-Author of the First Edition; Dedication; Authors' Acknowledgments to the 2nd Edition; Contents at a Glance; Table of Contents; Foreword; Introduction; About This Book; Conventions Used in This Book; What You're Not to Read; Foolish Assumptions; How This Book Is Organized; Icons Used in This Book; Where to Go from Here; Part I: Getting Acquainted with Six Sigma Basics; Chapter 1: Better Business and Better Performance: Defining Six Sigma; Discovering What's Behind the Name

Tackling Six Sigma from the Managerial PerspectiveChapter 2: Linking Quality and Business; Specifications: Listening to the Voice of the Customer; Examining What Quality Truly Is; Looking at How Quality Beliefs Determine Behavior; Chapter 3: Examining the Principles and Language of Six Sigma; Starting Out with One Simple Equation: Y = f(X) + ε; Principle 1: Recognizing Determinism; Principle 2: Reducing Variation; Principle 3: Measuring for Success; Principle 4: Applying Leverage; Principle 5: Managing Risk; Chapter 4: Organizing for Improvement; DMAIC: Introducing Your Project Strategy

Venturing to the Domains of ActivityFilling the Roles: Who You Need to Know; Following the Five Stages of a Six Sigma Initiative; Part II: DMAIC: Defining and Measuring; Chapter 5: Identifying and Right-Sizing Projects; Launching a Six Sigma Project; Writing the Business Case; When You're Ready: Defining a Six Sigma Project; Chapter 6: Launching a Project; Describing the Problem with a Problem Statement; Deciding How Much Improvement Is Enough; Setting an Improvement Target with Your Objective Statement; Getting a Project Approved and Assigned; Chapter 7: Mapping to Identify Possible Factors

Breaking Down Process FlowDeveloping a SIPOC; VSM: Charting the Value Stream; Chapter 8: Diagramming to Identify Possible Factors; Breaking Down Brainstorming Tools; Focusing on Failure Mode Effects Analysis (FMEA); Chapter 9: Describing Performance with Numbers; Recognizing Different Types of Data; Using Statistics to Make Sense of Data; The Long and Short of Variation; Part III: DMAIC: Analyzing; Chapter 10: Depicting and Analyzing Data through Charts and Graphs; Checking Out Dot Plots and Histograms; Comparing Distributions in Box and Whisker Plots; Making Connections with Scatter Plots

Hindsight Is 20/20: Observing Process Behavior ChartsChapter 11: Analyzing for Value; Understanding and Achieving Value: It's Customer-Driven; Analyzing Process Flow for Value: Introducing Take One, Make One; Considering Cause-and-Effect (C&E) Analysis; Leveraging Your Old Friend FMEA for Value; Chapter 12: What's Normal? Recognizing Normally-Shaped Variation; Defining Normal: Bell-Shaped Variation and Probability; Checking How Well Data Follow a Normal Curve: Normal Probability Plots; Chapter 13: Assessing Capability: Comparing the Voices of the Customer and the Process

Working with Yield and Defect Rates

Notes:

"Making Everything Easier"--Cover.

Description based on print version record.

ISBN:

1-118-22468-X

OCLC:

812483643