The ASTD handbook for measuring and evaluating training / edited by Patricia Pulliam Phillips.

Format:

Book

Contributor:

Phillips, Patricia Pulliam, editor.

American Society for Training and Development, Content Provider.

Language:

English

Subjects (All):

Employees--Training of.

Employees.

Personnel management.

Industrial management.

Physical Description:

1 online resource (xxii, 465 p.) : ill.

Edition:

1st edition

Other Title:

American Society for Training & Development handbook of measuring and evaluating training

Handbook of measuring and evaluating training

Measuring and evaluating training

Place of Publication:

Alexandria, VA : American Society for Training & Development, [2010]

Language Note:

English

System Details:

Mode of access: World Wide Web.

text file

Summary:

From ASTD, and developed as the single, go-to resource for trainers and workplace learning practitioners, this landmark handbook provides all the information, guidelines, and practical application necessary to design, develop, and implement effective evaluation and measurement of training initiatives. Presented in a sequential and as a process-oriented methodology, the ASTD Handbook for Measuring & Evaluating Training takes you through the planning, data collection, analysis, and implementation in the rigorous style demanded by businesses seeking strong analytical results. Contributors to this significant publishing effort include top names in the training evaluation field such as James Kirkpatrick, Jack Phillips, and Don Ford, as well as case studies focusing evaluation of technology, e-learning, technical training, leadership development, and sales training. This title also includes a section called "Voices," which provides partial transcripts of interviews with the gurus of the training evaluation field. Full podcasts of the interviews will be made available at a dedicated website for the book.

Contents:

Chapter 1. Identifying stakeholder needs / Lizette Zuniga

Chapter 2. Developing powerful program objectives / Heather M. Annulis and Cyndi H. Gaudet

Chapter 3. Planning your evaluation project / Donald J. Ford

Chapter 4. Using surveys and questionnaires / Caroline Hubble

Chapter 5. Designing a criterion-referenced test / Sharon A. Shrock and William C. Coscarelli

Chapter 6. Conducting interviews / Anne F. Marrelli

Chapter 7. Conducting focus groups / Lisa Ann Edwards

Chapter 8. Action planning as a performance support and transfer strategy / Holly Burkett

Chapter 9. The success case method : using evaluation to improve training value and impact / Robert O. Brinkerhoff and Timothy P. Mooney

Chapter 10. Using performance records / Ronald H. Manalu

Chapter 11. Using statistics in evaluation / George R. Mussoline

Chapter 12. Analyzing quantitative data / Keenan (Kenni) Crane

Chapter 13. Isolating the effects of the program / Bruce C. Aaron

Chapter 14. Converting measures to monetary value / Patricia Pulliam Phillips

Chapter 15. Identifying program costs / Judith F. Cardenas

Chapter 16. Calculating the return-on-investment / Patricia Pulliam Phillips

Chapter 17. Estimating the future value of training investments / Daniel McLinden

Chapter 18. Reporting evaluation results / Tom Broslawsky

Chapter 19. Giving CEOs the data they want / Jack J. Phillips

Chapter 20. Using evaluation results / James D. Kirkpatrick and Wendy Kayser Kirkpatrick

Chapter 21. Implementing and sustaining a measurement and evaluation practice / Debi Wallace

Chapter 22. Selecting technology to support evaluation / Kirk Smith

Chapter 23. Evaluating mLearning / Cathy A. Stawarski and Robert Gadd

Chapter 24. Evaluating leadership development / Emily Hoole and Jennifer Martineau

Chapter 25. Evaluating a global sales training program / Frank C. Schirmer

Chapter 26. Evaluating technical training / Toni Hodges DeTuncq

Chapter 27. Evaluating traditional training versus computer-simulation training for leader development / Alice C. Stewart and Jacqueline A. Williams

Voices: Robert O. Brinkerhoff

Mary L. Broad

Jac Fitz-enz

Roger Kaufman

Donald L. Kirkpatrick

Jack J. Phillips

Dana Gaines Robinson

William J. Rothwell

Appendix : answers to exercises.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references.

Description based on print version record.

ISBN:

9781782687986

178268798X

9781782688518

178268851X

9781607285960

1607285967

9781607285854

1607285851

OCLC:

699810085