A guide to the human resource body of knowledge / Sandra Reed.

Format:

Book

Author/Creator:

Reed, Sandra M., author.

Ulrich, Dave, author.

Language:

English

Subjects (All):

Personnel management.

Physical Description:

1 online resource (625 pages) : illustrations

Edition:

1st edition

Place of Publication:

Hoboken, New Jersey : Wiley, 2017.

System Details:

text file

Summary:

An essential reference for HR professionals and HRCI certification candidates The HRCI® Official Body of Knowledge is the official reference for HR professionals, and a study guide for candidates preparing for the aPHR, PHR, SPHR, GPHR, PHRi, and SPHRi exams. Compiled to help HR professionals to align their organizations with essential practices, this book also covers the Core Knowledge Requirements for all exams administered by The HR Certification Institute®. Authoritative discussion sets the standards for Business Management and Strategy; Workforce Planning and Employment; Human Resource Development; Compensation and Benefits; Employee and Labor Relations; and Risk Management, while material from the HRCI Certification Handbook provides information on exam eligibility, prep tips, practice questions, and more. More in-depth than a study guide, this book covers the sum-total of what it means to be an HR professional in a modern, ever-evolving field. Contributions from dozens of HR subject matters experts cover the essential skills, knowledge, and methods that define the profession's best practices. Whether used as a desk reference, self-assessment, or exam prep, this book allows you to: Assess your skill set and your organization's practices against the HRCI standard Get the latest information on strategies HR professionals can use to help their organizations and their profession Internalize the body of knowledge that forms the basis for all HRCI certification exams Learn how to best prepare for the exams, and test your knowledge with chapter questions and practice exams As the field becomes more diverse and complex, HR professionals need an informational "home base" for periodic check-ins and authoritative reference; as a certifying body for over four decades, HRCI has drawn upon its collective expertise to codify a standard body of knowledge for the field. The HRCI® Official Body of Knowledge is the definitive reference for HR practitioners, organizations, instructors, and certification candidates.

Contents:

A Guide to the Human Resource Body of Knowledge[TM]

Contents

Acknowledgments

Acknowledgments from the First Edition

About the Author

Foreword: HR Rising to the Opportunity

HR Career Mosaic

HR Certification and Competencies

Conclusion

Notes

Chapter 1. The Human Resource Body of Knowledge: HRBoK[TM]

The Building Blocks

The HR Profession

The Six Domains

The Age of Organizational Behavior

Structuring Human Resource Departments

Department of Labor, Bureau of Labor Statistics, RIASEC

Human Resource Manager: Enterprising, Social, Conventional

Human Resource Specialist: Enterprising, Conventional, Social

Compensation, Benefits, and Job Analysis Specialists: Conventional, Enterprising

Training and Development Managers: Conventional, Enterprising, Social

Payroll and Timekeeping Clerks: Conventional, Enterprising

From HR to Employee Experience

The Development of HR Competencies

The Exams

How the Exams Are Scored

How to Prepare for Exams

The Importance of Recertification

HRBoK[TM]

Chapter 2. Business Management and Strategy

Introduction

General Business Principles

Business Entities, Functions, and Structures

Less Traditional Structures

HR as a Strategic Partner

Mission, Vision, and Values

Strategic Planning and Analyses

Business Metrics

Technology at Work

Standing on the Shoulders of Giants: Strategies' Leading Experts

Organizational Development (OD)

Change Management

The Psychology of Decision Making

Project Management

Organizational Restructuring

The Role of HR

Continuing Development

Corporate Governance

Suggested Study or Organizational Audit Activities

References

Chapter 3. Workforce Planning and Employment

Workforce Planning: A Cascading Strategy

Job Design.

Job Analysis: Characteristics of Jobs

Recruiting: Characteristics of People

Internal Recruiting Sources

External Recruiting Sources

Employer Retention Efforts

Selection: Matching Jobs to People

Preemployment Testing

Verifying Applicant Information

Special Issues: Negligent Hiring and Polygraph Testing

Employee Selection Procedures

Negotiations, Offer Letters, and Employment Contracts

Employment at Will (EAW)

Postoffer and Prehire Activities

Special Issues: Affirmative Action Plans and Record Retention

Orientation and On-Boarding

The Separation Process

Exit and Off-Boarding

Reductions in Force

Metrics

Calculating Turnover

Cost per Hire

Succession Planning

Global Workforce Planning

Ethical Business Practices

Global Staffing Strategies

Chapter 4. Human Resource Development

Employee Training

Needs Assessments

Leadership Development

Leadership Styles

Leadership Coaching

Theories of Motivation

Scientific Management-Frederick Taylor

Job Characteristics Model-Hackman and Oldman

Frederick Herzberg-Motivator Hygiene Theory

B. F. Skinner-Operant Conditioning

Maslow's Hierarchy of Needs

David McClelland's Acquired Needs Theory

Victor Vroom's Expectancy Theory

Instructional Design

The ADDIE Model

Other Instructional Design Models

Learning

Techniques for Training and Instructional Methods

Technology in Training

Talent Management

Performance Management Systems

Employee Development

Assessing Talent

Organizational Development

Special Programs

Training Evaluation

Expatriation and Repatriation

Suggested Study or Organizational Audit Activities.

Case Study: Measuring Return on Investment in HR: A Global Initiative for HR Strategy

Chapter 5. Compensation and Benefits

Case Study: Organizational Justice: The Case for Organizational Justice

Strategic Compensation

Compensation Philosophies

Pay Equity

Budgeting for Compensation and Benefits

Communicating Total Rewards

Designing Pay Systems

Job Evaluation

Pay Ranges and Comparisons

Pay Adjustments

Managing Payroll

Employee Benefit Programs

Benefits Offerings

Leave Benefits

Retirement Benefits

Compensation and Benefits Outsourcing

Expatriate Compensation

Tax Issues

Pay Premiums

Executive Compensation

Employment Contracts

Base Salary

Perks

Executive Benefits

Incentives

Stock Options

Reporting

Global Executive Compensation

Chapter 6. Employee and Labor Relations

Managing the Employee-Employer Relationship

Climate and Culture: Assessing Attitudes

Positive Employee Relations Strategies

Employee Communication and Feedback

Employee Handbooks

Employee Operational Guides

Discipline and Terminations

Employee Discipline

Employee Terminations

Dispute/Grievance Resolution

Managing Risk and Responding to Complaints

Managing the Union Relationship

Union Labor Law

Union Organizing

The Union Organizing Process

Unfair Labor Practices (ULPs)

The Election

Election Bars

Collective Bargaining

The Rights of Employees

Union Decertification

Union Avoidance Strategies

Note

Chapter 7. Risk Management

A Focus on Compliance

Risk Assessments

Self-Inspections

Job Hazard Analysis.

Injury and Accident Data

Historical Data

Incidence Rates

Injury and Illness Prevention Programs

Workplace Injuries and Illnesses

Compensation Insurance

Crisis Management Plans

Return to Work Programs

A Focus on Prevention

Disaster Preparation and Continuity Planning

Workplace Violence

Substance Abuse

Physical Asset Protection

Cyber Vulnerability and Liability

Employee Communication and Safety Training

Risk Management Techniques

Appendix A: Alphabetical Listing of Legal Issues

Affirmative Action Plans (AAPs)

Age Discrimination in Employment Act of 1967 (ADEA)

Americans with Disabilities Act of 1990 (ADA)

Australian Federal Privacy Act of 1988

Civil Rights Act of 1964 (Title VII)

Common Law Doctrines

Copyright Act of 1976

Davis-Bacon Act of 1931

Drug-Free Workplace Act of 1988

EEO Survey

Employee Retirement Income Security Act of 1974 (ERISA)

Executive Orders

Fair Credit Reporting Act of 1970 (FCRA)

Fair Labor Standards Act of 1938 (FLSA)

Family and Medical Leave Act of 1993 (FMLA)

Foreign Corrupt Practices Act of 1977

Genetic Information Nondiscrimination Act of 2008 (GINA)

Glass Ceiling Act of 1991

Illegal Immigration Reform and Immigrant Responsibility Act of 1996 (IIRIRA)

Immigration Reform and Control Act of 1986 (IRCA)

International Labour Organization (ILO)

International Trade Organizations

Mine Safety and Health Act of 1977 (MSHA)

Occupational Safety and Health Act of 1970 (OSHA)

Organisation for Economic Co-operation and Development (OECD): Guidelines for Multinational Enterprises (MNEs)

Patient Protection and Affordable Care Act of 2010 (PPACA, ACA, Obamacare)

Pension Protection Act of 2006 (PPA)

Privacy Act of 1974.

Privacy Shield and Safe Harbor Frameworks

Rehabilitation Act of 1973, Sections 501, 503, and 505

Sarbanes-Oxley Act of 2002 (SOX)

Service Contract Act of 1965 (SCA)

Sexual Harassment

Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA)

United Kingdom Bribery Act of 2010

United States Patent Act of 1790

Wage Garnishment Law, Federal

Walsh-Healey Public Contracts Act of 1936

Worker Adjustment Retraining and Notification Act of 1988 (WARN)

Workers' Compensation

Quick Reference Guide: Agencies, Court Cases, Terms, and Laws

General Record-Keeping Guidelines

Appendix B: Four Steps to Domestic Certification

Appendix C: Four Steps to Global Certification

Appendix D: Some Questions You May Have About Form I-9

Appendix E: Sample Affirmative Action Plan

Appendix F: OSHA Form 300

Appendix G: HRCI's Ethical Standards

Professional Responsibility

Professional Development

Ethical Leadership

Fairness and Justice

Conflicts of Interest

Use of Information

Appendix H: Glossary of Terms

Index

End User License Agreement.

Notes:

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

ISBN:

9781119374916

111937491X

9781119374930

1119374936

9781119374893

1119374898

OCLC:

978295700