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IT organization : building a worldclass infrastructure / Harris Kern, Stuart Galup, Guy Nemiro.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Kern, Harris.
Contributor:
Galup, Stuart.
Nemiro, Guy.
Harris Kern's Enterprise Computing Institute.
Series:
Harris Kern's Enterprise Computing Institute (Series)
Harris Kern's Enterprise computing institute
Language:
English
Subjects (All):
Information technology--Management.
Information technology.
Client/server computing--Management.
Client/server computing.
Physical Description:
1 online resource (xiii, 172 p. ) ill. ;
Edition:
1st edition
Place of Publication:
Upper Saddle River, NJ : Prentice Hall PTR, c2000.
Language Note:
English
System Details:
text file
Summary:
2229H-4 Organizing IT for excellence in 21st century distributed environments Few organizations are achieving their goals for reliability, availability, and serviceability in distributed environments—and the obstacles aren't technical, they're organizational . How does one structure an IT organization to succeed with today's tools and architectures? IT Organization: Building a World-Class Infrastructure delivers realistic, specific answers that draw upon the experiences of more than 40 leading companies. You'll discover how to: Design your organization to deliver "any data, anywhere, anytime" Combine mainframe-class discipline with 21st century flexibility Treat your network like you treat your data center Organize around business-critical support functions instead of trendy technologies Establish standards without imposing rigidity -- and achieve discipline without bureaucracy Overcome the myths that prevent IT organizations from succeeding Harris Kern and his colleagues have built a worldwide reputation for evaluating IT organizations and identifying solutions -- fast . This concise, to-the-point book will help you do the same. Here are the right questions to ask, specific "people and process" techniques that work, sample SLAs and internal support agreements -- everything you need to make change happen, now!
Notes:
Includes bibliographical references (p. 163-167) and index.
Bibliographic Level Mode of Issuance: Monograph

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