First Bank of Nigeria : restructuring for high performance / Ifedapo Adeleye.

Format:

Book

Author/Creator:

Adeleye, Ifedapo, 1978- author.

Series:

SAGE knowledge. Cases.

SAGE Knowledge. Cases.

SAGE knowledge. Cases

Language:

English

Subjects (All):

Banks and banking--Nigeria--Case studies.

Banks and banking.

Corporate reorganizations--Case studies.

Corporate reorganizations.

Nigeria.

Genre:

Case studies.

Physical Description:

1 online resource : illustrations (black and white, and colour).

Place of Publication:

[London] : SAGE, 2016.

System Details:

text file

Summary:

Stephen Onasanya had successfully steered First Bank through a three-year period of accelerated corporate transformation and growth, as the institution emerged from the global financial crisis of 2008. At the core of the bank's transformation lay a new organizational structure. In 2010 the bank had transitioned from a geography-based to a customer-based organizational structure, and redesigned its nationwide coverage and deployment model to align with the new organization. In August 2012, it was apparent that the restructuring had been successful. Apart from the impressive financial results the bank had posted, significant progress had been made on many non-financial measures, including customer satisfaction. Nevertheless, Onasanya was not completely satisfied. He wondered what more could be done to make the new organizational structure deliver even better results.

Notes:

Originally Published in: Adeleye, I. (2013). First Bank of Nigeria: Restructuring for high performance. South Asian Journal of Business and Management Cases, 2(1), 51-60. DOI: 10.1177/2277977913480658.

No ILL or scholarly sharing allowed.

Description based on online resource; title from home page (viewed on April 22, 2016).

ISBN:

9789351503293

OCLC:

1017726250

Access Restriction:

Restricted for use by site license.