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Montecasino : a bluprint for success / Stephanie Townsend & Conrad Viedge.
SAGE knowledge Connect to full text Available online
View online- Format:
- Book
- Author/Creator:
- Townsend, Stephanie, author.
- Viedge, Conrad, author.
- Series:
- SAGE knowledge. Cases.
- SAGE Knowledge. Cases.
- SAGE knowledge. Cases
- Language:
- English
- Subjects (All):
- Tsogo Sun Gaming (Firm).
- Strategic planning--Case studies.
- Strategic planning.
- Personnel management--Case studies.
- Personnel management.
- Organizational change--Case studies.
- Organizational change.
- Casinos--Management--Case studies.
- Casinos.
- Casinos--Management.
- Genre:
- Case studies.
- Physical Description:
- 1 online resource : illustrations (black and white, and colour).
- Place of Publication:
- [London] : SAGE, 2016.
- System Details:
- text file
- Summary:
- In May 2012, Rob Collins, MD of Tsogo Sun Gaming, one of the major players in the South African casino industry, reflected on the success of its star performer, Montecasino. Its success could - at least in part - be attributed to the fact that Montecasino had managed to establish a service-oriented culture that supported the strategy of the casino complex. Collins thought back on all that they had done to build the culture, and wondered what the most important things were that they had done to bring about success.
- Notes:
- Originally Published in: Townsend, S. & Viedge, C. (2012). Montecasino: A Bluprint for Success.WBS-2012-2. Johannesburg: The Case Centre, Wits Business School.
- No ILL or scholarly sharing allowed.
- Description based on online resource; title from home page (viewed on April 26, 2016).
- ISBN:
- 9781473960671
- OCLC:
- 1017718390
- Access Restriction:
- Restricted for use by site license.
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