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Outsourcing dilemma and aftereffects at Grand Insurance Company / Abhilash G. Nambudiri, Mani P. Sam.
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- Book
- Author/Creator:
- Nambudiri, Abhilash G., author.
- Sam, Mani P., author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- Insurance companies--Automation--Case studies.
- Insurance companies.
- Life insurance--Case studies.
- Life insurance.
- Electronic data processing--Case studies.
- Electronic data processing.
- Grand Insurance Company.
- Insurance companies--Automation.
- Genre:
- Case studies.
- Physical Description:
- 1 online resource : illustrations.
- Place of Publication:
- London : SAGE Publications: SAGE Business Cases Originals, 2019.
- System Details:
- text file
- Summary:
- This case discusses the issue of process inconsistencies in a life insurance company, Grand Insurance Company (GIC). The case renders itself for discussion on the issue of the implementation of AURA, an automated proposal evaluation system, and the future of process improvements at GIC. The case creates an environment to discuss some of the decision points involving process improvements, which are aimed at reducing customer grievances due to delay in proposal processing. This case also discusses the possible negative impacts of process improvements on business viability.
- Notes:
- Includes bibliographical references and index.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781526459862
- OCLC:
- 1089144960
- Access Restriction:
- Restricted for use by site license.
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