2 options
"Is she drunk?" : disability and intersectional stereotyping at work / Katherine Breward.
- Format:
- Book
- Author/Creator:
- Breward, Katherine, author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- People with disabilities--Employment--Case studies.
- People with disabilities.
- People with disabilities--Employment--Moral and ethical aspects.
- People with disabilities--Employment.
- Customer services--Employees--Case studies.
- Customer services.
- Physical distribution of goods--Management--Case studies.
- Physical distribution of goods.
- Physical distribution of goods--Management.
- Employees.
- Genre:
- Case studies.
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : SAGE Publications: SAGE Business Cases Originals, 2019.
- System Details:
- text file
- Summary:
- Maryanne is the owner and CEO of a retail toy store and associated day care supply distribution business. She recently hired an indigenous woman named Winona for a customer-facing job. Winona's performance has been very good; however, customers frequently mistake her mild tremors, which are caused by a neurological condition, for signs of drunkenness. Maryanne has been facing escalating backlash from a portion of her customer base as a result of false allegations that she permits a drunken employee to work in an area frequented by children. She must decide how to handle the situation in a manner that is practical for her business but also ethical, legal, and fair. Maryanne considers multiple options, allowing for exploration of legal and ethical issues surrounding disability rights, direct and indirect discrimination, stereotyping and marginalization of indigenous workers, making appropriate termination and reassignment decisions, and the impact of public bias in task allocation and workplace justice.
- Notes:
- Includes bibliographical references and index.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781526467621
- OCLC:
- 1089142181
- Access Restriction:
- Restricted for use by site license.
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