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From crisis to excellence : change management at Fre`re Hospital in the Eastern Cape (Case A) / Bashierah Arnold, Geoff Bick, Katusha de Villiers.
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- Book
- Author/Creator:
- Arnold, Bashierah, author.
- Bick, Geoff, author.
- de Villiers, Katusha, author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- Crisis management--Case studies.
- Crisis management.
- Strategic planning--Case studies.
- Strategic planning.
- Fre`re Hospital (South Africa).
- Genre:
- Case studies.
- Physical Description:
- 1 online resource : illustrations.
- Place of Publication:
- London : Graduate School of Business, University of Cape Town, 2018.
- System Details:
- text file
- Summary:
- Fre`re Hospital case A presents students with a decision dilemma within a highly challenging and dynamic South African context. The challenges faced by the protagonist, Dr Wagner, provide students with the opportunity to examine possible reactions and change management strategies when placed in a crisis management situation. There are multiple themes presented in the case that contribute to the dilemma facing Dr Wagner. Students must identify the key issues that caused the situation of crisis at the hospital, familiarise themselves with the key problems experienced by the hospital's management, staff and patients, and discuss what management approaches would be appropriate to address these problems. The case questions ask students to place themselves in Dr Wagner's shoes and decide whether or not each would choose to embrace the challenge of continuing as the hospital's CEO.
- Notes:
- Originally Published InArnold, B., Bick, G., & de Villiers, K. (2018). From crisis to excellence: Change management at Fre`re Hospital in the Eastern Cape (case A). 2018-8. Cape Town, South Africa: Graduate School of Business, University of Cape Town.
- Includes bibliographical references and index.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781526490636
- OCLC:
- 1089144129
- Access Restriction:
- Restricted for use by site license.
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