Communicating during a crisis : lessons in crisis management and mitigation / Sabithulla Khan.

Format:

Book

Author/Creator:

Khan, Sabithulla, author.

Series:

SAGE Knowledge. Cases.

SAGE Knowledge. Cases

Language:

English

Subjects (All):

Communication in crisis management--Qatar--Doha--Case studies.

Communication in crisis management.

Crisis management--Qatar--Doha--Case studies.

Crisis management.

Qatar--Dawḥah.

Genre:

Case studies.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications: SAGE Business Cases Originals, 2019.

System Details:

text file

Summary:

This case provides an overview of the types of communications skills needed in managing an organization in times of crisis. The case is based on the role of a communications manager as she advises the CEO and management team of a very large firm on how to manage a crisis that could have serious consequences for all involved. Based in Doha, Qatar, this case encourages students to think of the proactive communication style needed to navigate challenging situations and to manage both internal and external audiences. It also highlights the importance of crisis management training and prevention. Differences of cultural and business practices are also highlighted in this case.

Notes:

Includes bibliographical references and index.

No ILL or scholarly sharing allowed.

Description based on XML content.

ISBN:

9781526468284

OCLC:

1089145559

Access Restriction:

Restricted for use by site license.