2 options
KBC Mobile Banking / Bjorn Cumps, Stijn Viaene.
Connect to full text Available online
View online- Format:
- Book
- Author/Creator:
- Cumps, Bjorn, author.
- Viaene, Stijn, author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- KBC Bank--Case studies.
- KBC Bank.
- Financial services industry--Case studies.
- Financial services industry.
- Banks and banking, Mobile--Case studies.
- Banks and banking, Mobile.
- Internet banking--Case studies.
- Internet banking.
- Mobile commerce--Case studies.
- Mobile commerce.
- Genre:
- Case studies.
- Physical Description:
- 1 online resource : illustrations.
- Place of Publication:
- London : Palgrave MacMillan UK, 2015.
- System Details:
- text file
- Summary:
- When KBC Bank introduced their mobile banking application in 2011 they delivered much more than a piece of software. Mobile banking was a way to focus on their customers and rebuild trust. Yet, this case is not so much about what they delivered but how they delivered it. Agile development brought along both challenges and opportunities for KBC. The case explores how agile compares to traditional ways of ICT development. Can banks, given the new digital challenges, really build their future ICT portfolios on agile development?
- Notes:
- Originally Published InCumps, B., & Viaene, S. (2015). KBC mobile banking. Journal of Information Technology Teaching Cases, 5, 35-44.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781526476760
- OCLC:
- 1089143619
- Access Restriction:
- Restricted for use by site license.
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.