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The Domino's boogergate incident / William Rick Crandall, John A. Parnell & John E. Spillan.

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SAGE Business Cases 2016-2019 Available online

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Format:
Book
Author/Creator:
Crandall, William, 1956- author.
Parnell, John A. (John Alan), 1964- author.
Spillan, John E., author.
Series:
SAGE knowledge. Cases.
SAGE Knowledge. Cases.
SAGE knowledge. Cases
Language:
English
Subjects (All):
Domino's Pizza (Firm).
Public relations--Case studies.
Public relations.
Fast food restaurants.
Crisis management.
Crisis management--Case studies.
Fast food restaurants--Public relations--Case studies.
Genre:
Case studies.
Physical Description:
1 online resource : illustrations (black and white, and colour).
Place of Publication:
[London] : SAGE, 2016.
System Details:
text file
Summary:
In April 2009, two Domino's Pizza employees posted a video on YouTube showing one of the employees sticking cheese up his nose and then putting it in a sandwich. This case describes how Domino's handled the public relations crisis.
Notes:
Originally Published in: Crandall, W. R., Parnell, J. A., & Spillan, J. E. (2013). The Domino's Boogergate Incident. In Crisis management: Leading in the new strategy landscape (2nd ed., pp. 195-197). Los Angeles: ISBN: 9781412991681.
No ILL or scholarly sharing allowed.
Description based on online resource; title from home page (viewed on April 28, 2016).
ISBN:
9781506323886
OCLC:
1017723798
Access Restriction:
Restricted for use by site license.

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