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Improving wait times at the Cambridge University Hospitals' Accident & Emergency Department / Joshua Oppenheimer, Jane Davies, Stefan Scholtes.
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- Book
- Author/Creator:
- Oppenheimer, Joshua, author.
- Davies, Jane, author.
- Scholtes, Stefan, author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- Hospitals--Administration.
- Hospitals.
- National health services.
- Physical Description:
- 1 online resource : illustrations.
- Place of Publication:
- London : University of Cambridge, Judge Business School, 2017.
- System Details:
- text file
- Summary:
- This case describes the impact of the National Health Service's wait-time target on the performance of Cambridge University Hospitals. The target stipulates that 95 percent of patients presenting to the Accident & Emergency department should be discharged within four hours of arrival. - The case describes the arc of a patient's journey from arrival to discharge, the way that each patient's encounter is documented in the electronic medical record, and the hospital's approach to improving performance on this target.
- Notes:
- Originally published in Oppenheimer, J., Davies, J., & Scholtes, S. (2017) Improving wait times at the Cambridge University Hospitals' Accident & Emergency. Cambridge, UK: University of Cambridge, Judge Business School.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781526439185
- OCLC:
- 1023551315
- Access Restriction:
- Restricted for use by site license.
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