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Starbucks Corporation : can customers breastfeed in a coffee shop? / Jenny E. Bailey, Shannon J. Rainer, Cameron A. McHale, James S. O'Rourke.

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SAGE Business Cases 2016-2019 Available online

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Format:
Book
Author/Creator:
Bailey, Jenny E., author.
Rainer, Shannon J., author.
McHale, Cameron A., author.
O'Rourke, James S., IV, 1946- author.
Series:
SAGE Knowledge. Cases.
SAGE Knowledge. Cases
Language:
English
Subjects (All):
Starbucks Coffee Company.
Coffee industry.
Breastfeeding--Law and legislation.
Breastfeeding.
Physical Description:
1 online resource.
Place of Publication:
London : SAGE Publications Ltd, 2017.
System Details:
text file
Summary:
A customer complaint prompts an increasingly powerful special interest group to target Starbucks as its next corporate victim. Led by Lorig Charkoudian, a "nurse-in" staged outside of a Maryland Starbucks forces the company to address the complex issue of public breastfeeding. Varying constituent views and changing state legislation regarding breastfeeding complicates the situation even further. As a corporation that prides itself on diversity, Starbucks must decide how to satisfy its most profitable customer segments without discriminating against others or violating the law.
Notes:
Originally published: Bailey, J. E., Rainer, S. J., McHale, C. A., & ORourke, J. S. (2005). Starbucks Corporation: Can customers breastfeed in a coffee shop? 05-02. Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.
No ILL or scholarly sharing allowed.
Description based on XML content.
ISBN:
9781526406408
OCLC:
1017725685
Access Restriction:
Restricted for use by site license.

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