Veterans Health Administration : Dr. Kizer considers radical surgery on an ailing system / Allison Mitkowski & Jonathan Feinstein.

Format:

Book

Author/Creator:

Mitkowski, Allison, author.

Feinstein, Jonathan S., 1960- author.

Series:

SAGE knowledge. Cases.

SAGE Knowledge. Cases.

SAGE knowledge. Cases

Language:

English

Subjects (All):

Health services administration--United States--Case studies.

Health services administration.

Kizer, Kenneth W.

Organizational change--Management--Case studies.

Organizational change.

Organizational change--Management.

United States.

Genre:

Case studies.

Physical Description:

1 online resource : illustrations (black and white, and colour).

Place of Publication:

[London] : SAGE, 2016.

System Details:

text file

Summary:

As a navy diver and an emergency room physician, Dr. Kenneth Kizer had faced pressure-filled situations requiring focus and determination. As the director of the California Department of Health Services, he had proven his ability to navigate a bureaucracy, and had built a reputation for orchestrating major improvements using a no-nonsense approach to managing healthcare. In 1994, as the newly-appointed director of the Veteran's Health Administration (VHA), the doctor knew he would have to draw on his past experiences as he faced the most formidable challenge of his career. This case study examines this topic.

Notes:

Originally Published in: Mitkowski, A., & Feinstein, J. (2007). Veterans Health Administration: Dr. Kizer Considers Radical Surgery on an Ailing System. 07-017. New Haven, CT: Yale School of Management, Yale University.

No ILL or scholarly sharing allowed.

Description based on online resource; title from home page (viewed on May 3, 2016).

ISBN:

9781473974012

OCLC:

1017725285

Access Restriction:

Restricted for use by site license.