2 options
We need to talk : ten scenarios to practice handling needed conversations / Douglas Crawford, Ph.D.
SAGE knowledge Connect to full text Available online
View online- Format:
- Book
- Author/Creator:
- Crawford, Douglas (George Douglas), 1939-2002, author.
- Series:
- SAGE knowledge. Cases.
- SAGE Knowledge. Cases.
- SAGE knowledge. Cases
- Language:
- English
- Subjects (All):
- Communication in personnel management--Case studies.
- Communication in personnel management.
- Genre:
- Case studies.
- Physical Description:
- 1 online resource : illustrations (black and white, and colour).
- Place of Publication:
- [London] : SAGE, 2016.
- System Details:
- text file
- Summary:
- Ten scenarios allow students to practice addressing employee issues ranging from suspected employee theft to personal hygiene. Students are asked to first assume the role of a manager and confront the employee on sensitive issues that frequently occur in the workplace, and then to assume the role of an HR manager and identify the HR implications in the scenario. The scenarios challenge students to think on their feet, exercise judgment, and render a decision toward successful resolution.
- Notes:
- Originally Published in: Crawford, D. (2009). We need to talk: Ten scenarios to practice handling needed conversations. Alexandria, VA: Society for Human Resource Management.
- No ILL or scholarly sharing allowed.
- Description based on online resource; title from home page (viewed on May 6, 2016).
- ISBN:
- 9781473958180
- OCLC:
- 1017730742
- Access Restriction:
- Restricted for use by site license.
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.