From crisis to excellence : change management at Fre`re Hospital in the Eastern Cape (Case B) / Bashierah Arnold, Geoff Bick, Katusha de Villiers.

Format:

Book

Author/Creator:

Arnold, Bashierah, author.

Bick, Geoff, author.

de Villiers, Katusha, author.

Series:

SAGE Knowledge. Cases.

SAGE Knowledge. Cases

Language:

English

Subjects (All):

Crisis management--Case studies.

Crisis management.

Strategic planning--Case studies.

Strategic planning.

Fre`re Hospital (South Africa).

Genre:

Case studies.

Physical Description:

1 online resource : illustrations.

Place of Publication:

London : Graduate School of Business, University of Cape Town, 2018.

System Details:

text file

Summary:

Fre`re Hospital case B presents students with an example of successful change management within a large, complex South African organisation. There are multiple factors presented in the case that influenced the success of the change management strategy employed at Fre`re. Students must identify the key factors that led to that success and discuss what management approaches would be appropriate to tackle the problem presented in the case. That is, how does the hospital maintain its new service levels and effectively address their staff retention problem, considering the financial and government-imposed constraints?

Notes:

Originally Published InArnold, B., Bick, G,. & de VIlliers, K. (2018). From crisis to excellence: Change management at Fre`re Hospital in the Eastern Cape (case B). GSB: 2018-8. Cape Town, South Africa: Graduate School of Business, University of Cape Town.

Includes bibliographical references and index.

No ILL or scholarly sharing allowed.

Description based on XML content.

ISBN:

9781526490643

OCLC:

1089141456

Access Restriction:

Restricted for use by site license.