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Essential services at risk : how can the Corvallis Crisis Line survive? (A) / Djuna Davidson, Stephen Page.
- Format:
- Book
- Author/Creator:
- Davidson, Djuna, author.
- Page, Stephen, active 2019, author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- Hotlines (Counseling)--Case studies.
- Hotlines (Counseling).
- Crisis intervention (Mental health services)--Case studies.
- Crisis intervention (Mental health services).
- Organizational change--Case studies.
- Organizational change.
- Voluntarism--Case studies.
- Voluntarism.
- Corvallis Crisis Line--Case studies.
- Corvallis Crisis Line.
- Genre:
- Case studies.
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : University of Washington, Evans School of Public Policy & Governance, 2017.
- System Details:
- text file
- Summary:
- This case looks at leadership instability at Corvallis Crisis Line (CCL) and how it has affected the organization's ability to support and maintain a strong volunteer base. The CCL depends on volunteers to operate the 24/7 crisis intervention phone line and, over the course of the past four years, has experienced a series of weak leadership that caused a deterioration of its organizational culture and an unstable support network for volunteers. During the time frame from 2013-2017, CCL experienced a major change in its Board of Directors and cycled through three different leaders (with coinciding changes in the position title). Currently, CCL is operating without a staff lead and the Board President is, in a volunteer capacity, taking on the responsibilities an Executive Director or Manager would hold.
- Notes:
- Originally Published InDavidson, D., & Page, S. (2017). Essential Services at Risk: How Can Corvallis Crisis Line Survive? (A). Seattle, WA: Evans School of Public Policy & Governance, University of Washington.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781526478900
- OCLC:
- 1089146354
- Access Restriction:
- Restricted for use by site license.
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