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Van Halen, brown M&M's, and quality control / Ray R. Venkataraman, Jeffrey K. Pinto.
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View online- Format:
- Book
- Author/Creator:
- Venkataraman, Ray R., author.
- Pinto, Jeffrey K., author.
- Series:
- SAGE Knowledge. Cases.
- SAGE Knowledge. Cases
- Language:
- English
- Subjects (All):
- Van Halen (Musical group).
- Quality control.
- Physical Description:
- 1 online resource.
- Place of Publication:
- Los Angeles, CA : SAGE Publications, Inc., 2017.
- System Details:
- text file
- Summary:
- This case describes how the rock band, Van Halen, used the presence of brown M&Ms in the backstage area as a visible signal to quality lapses of conformance to its performance specifications.
- Notes:
- Originally published in Venkataraman, R. R., & Pinto, J. K. (2017). Van Halen, brown M&M's and quality control. In Operations management: Managing global supply chains( pp. 191). Thousand Oaks, CA: SAGE Publications. ISBN: 9781506302935.
- No ILL or scholarly sharing allowed.
- Description based on XML content.
- ISBN:
- 9781544318387
- OCLC:
- 1023546096
- Access Restriction:
- Restricted for use by site license.
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