ChoicePoint : personal data and a loss of privacy (A) / Quinn Bailey, Benjamin Gilfillan, James S. O'Rourke.

Format:

Book

Author/Creator:

Bailey, Quinn, author.

Gilfillan, Benjamin, author.

O'Rourke, James S., IV, 1946- author.

Series:

SAGE Knowledge. Cases.

SAGE Knowledge. Cases

Language:

English

Subjects (All):

ChoicePoint (Firm).

Corporations--Public relations.

Corporations.

Crisis management.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications Ltd, 2017.

System Details:

text file

Summary:

On September 27, 2004, ChoicePoint, a company that stores and sells critical personal information, discovered possible fraudulent activity within its network of databases. On further investigation, ChoicePoint security officials realized that they may have allowed identity thieves in Los Angeles, who acted as legitimate business clients, to access more than 110.000 peoples personal information. CEO Derek Smith and Communications Chief James Lee are faced with explaining the loss to clients, the press, the public, and those who may have been compromised. They also face the daunting task of restoring confidence in the company.

Notes:

Originally published in Bailey, Q., Gilfillan, B., & ORourke, J. S. (2006). ChoicePoint: Personal data and a loss of privacy (A). 06-07 (A). Notre Dame, IN: The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame.

No ILL or scholarly sharing allowed.

Description based on XML content.

ISBN:

9781526404626

OCLC:

1017726353

Access Restriction:

Restricted for use by site license.