Government digital : the quest to regain public trust / Alex Benay.

Format:

Book

Author/Creator:

Benay, Alex, author.

Language:

English

Subjects (All):

Internet in public administration--Canada.

Internet in public administration.

Technological innovations--Political aspects--Canada.

Technological innovations.

Technology and state--Canada.

Technology and state.

Politics and government.

Technological innovations--Political aspects.

Canada.

Canada--Politics and government--21st century.

Physical Description:

218 pages ; 22 cm

Place of Publication:

Toronto, Ontario, Canada : Dundurn, [2018]

Summary:

"Governments worldwide have lost the trust and faith of citizens and other stakeholders. A steady decline in public sector performance, a reluctance to revisit existing business models within government, and the sheer pace of technological change experienced in the past decade have put the public sector at a crossroads. If governments wish to govern stakeholders in ways that reflect their commitment to service, they will need to make a radical change over the next decade. Through the eyes of industry, academic, and government experts, Government Digital lays down a blueprint for that change. Keeping government relevant will take nothing short of a metamorphosis of the public sector. The old ways of doing things cannot continue in the new world, or governments worldwide risk becoming obsolete."-- Provided by publisher.

Contents:

1 Trust in an Era of "Open" and Digital Government p. 15 / Mary Francoli

2 Shift Happens: Governments and the Fourth Industrial Revolution p. 35 / Iain Klugman

3 Fifth-Generation Wireless: The Backbone Behind Smart Cities and Smart Government p. 53 / Ray Sharma and Amir Bashir

4 Building the Future of Learning p. 74 / John Baker

5 On Openness p. 95 / Hillary Hartley

6 Government Social Media p. 115 / Jennifer Urbanski

7 The Future of Digital Government Services p. 137 / Olivia Neal

8 Building a Digital Government the e-Estonian Way p. 155 / Siim Sikkut

9 Government as a Platform: How Governments Can Lead in a Digital World p. 175 / Alex Benay

10 A Path to Exponential Government p. 190 / Salim Ismail.

Notes:

Includes bibliographical references.

Other Format:

Benay, Alex, author. Government digital.

ISBN:

9781459742062

1459742060

OCLC:

1016042837

Publisher Number:

99980785877