Conducting a needs analysis / Geri McArdle.

Format:

Book

Author/Creator:

McArdle, Geri E. H.

Series:

Fifty-Minute series.

A fifty-minute series book

Language:

English

Subjects (All):

Employees--Training of.

Employees.

Organizational change.

Physical Description:

1 online resource (110 p.)

Place of Publication:

Menlo Park, CA : Crisp, c1998.

Language Note:

English

Summary:

The Crisp Training Essentials Learning Track includes the best self-directed study books at a significant cost savings. To help you learn the essentials of training, this bundle combines the best Fifty-Minute Series books and additional Crisp publications to provide in-depth knowledge of the subject matter. Relevant case studies, self-evaluations, and practical examples help to reinforce key concepts. Instead of ordering one book at a time, simply order the bundle and start your library today.

Contents:

TITLE

COPYRIGHT

ABOUT THE AUTHOR

ABOUT THE SERIES

CONTENTS

Introduction

WHAT IS A NEEDS ANALYSIS?

WHO CONDUCTS A NEEDS ANALYSIS AND WHY?

WHAT IS A LEARNING ORGANIZATION?

SIX POINTS TO REMEMBER

STEPS TO A NEEDS ANALYSIS

STEP I Surveillance

WHAT IS THE CURRENT SITUATION?

DEFINE THE NEEDS AND IDENTIFY PERFORMANCE GAPS

ORGANIZE A TASK FORCE

ORGANIZE THE DATA

DEVELOP PRIORITIES

MEET WITH MANAGEMENT

WRITE SUMMARY MEMO

STEP II Investigation

INITIATING THE INVESTIGATION

IDENTIFY THE DATA YOU NEED

EVALUATE KEY DATA SOURCES

SELECT DATA COLLECTION METHODS

CONDUCTING EFFECTIVE INTERVIEWS

WORKING WITH FOCUS GROUPS

OBSERVING THE WORKFLOW

STUDY OFFICIAL DOCUMENTS

OBTAIN MANAGEMENT'S APPROVAL TO PROCEED

DETERMINE SKILLS, KNOWLEDGE AND ATTITUDES

DEFINE CONTENT AREAS

COLLECT AND ORGANIZE DATA

STEP III Analysis

WHAT IS ANALYSIS?

DECIDE WHETHER TRAINING IS APPROPRIATE

TYPES OF TRAINING NEEDS

Organizing the Data

Three Sources of Training Needs

THREE TYPES OF ANALYSIS

GOAL ANALYSIS

ORGANIZATIONAL ANALYSIS

JOB ANALYSIS

PRESENT FINDINGS

Check Sheets

Line Graphs

Pareto Charts

CHOOSE TRAINERS

Using In-House Personnel

Hiring Outside Trainers

CLARIFY TRAINING OBJECTIVES

DESIGN TRAINING AND COURSE MODULE

STEP IV Report

REPORTING YOUR FINDINGS

TRAINING DESIGN REPORT

FINAL REPORT

MAKE ORAL PRESENTATION

Ongoing Issues in Needs Analysis

EVALUATING THE PROCESS AFTER IMPLEMENTATION

Set up a Pilot Program

OVERCOMING OBSTACLES

HOW TO GET TOP MANAGEMENT SUPPORT

What is Top Management Support?

How Do You Get Support?

CONTINUOUS NEEDS ANALYSIS

WHAT TO DO WHEN THERE IS NO TIME TO CONDUCT A NEEDS ANALYSIS

REFERENCES

RESOURCE LIST.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references.

ISBN:

1-4175-2528-2

OCLC:

59671619