Team problem solving : reaching decisions systematically / Sandy Pokras.

Format:

Book

Author/Creator:

Pokras, Sandy.

Contributor:

Pokras, Sandy.

Series:

Fifty-Minute series.

A fifty-minute series book

Language:

English

Subjects (All):

Group problem solving.

Group decision making.

Teams in the workplace.

Physical Description:

1 online resource (142 p.)

Edition:

Rev. ed.

Place of Publication:

Menlo Park, CA : Crisp Publications, c1994.

Language Note:

English

Summary:

A practical approach to problem-solving and decision-making in business. Revised edition.

Contents:

""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""PART I PROBLEM SOLVING AND DECISION MAKING""; ""THE BENEFITS AND SKILLS""; ""EXPECTATIONS WORKSHEET""; ""TEAM LEARNING OBJECTIVES""; ""TEAM COMMITMENT""; ""PART II PROCESS OVERVIEW""; ""WHAT IS A PROBLEM ANYWAY?""; ""PROBLEM ANATOMY""; ""PROBLEM ANATOMY QUIZ""; ""PROBLEM CHARACTERISTICS""; ""CONSUMER TECH CASE PROBLEM""; ""CONSUMER TECH PROBLEM�YOUR TEAM�S RESPONSE""; ""PROBLEM-SOLVING METHODOLOGY""; ""PROBLEM-SOLVING/DECISION-MAKING OUTLINE""; ""SAMPLE PROBLEM-SOLVING/DECISION-MAKING OUTLINE""

""OVERVIEW CHECKLIST""""PART III COMMUNICATION DYNAMICS""; ""COMMUNICATION DYNAMICS""; ""REACHING AGREEMENT""; ""HOW TO GET AGREEMENT ON PROBLEMS""; ""WHAT MAKES TEAM MEETINGS WORK?""; ""TEAM MEETING ROLES""; ""THE DISCUSSION MODERATOR""; ""DOCUMENTATION DURING TEAM MEETINGS""; ""EVALUATE YOUR TEAM MEETING""; ""THE BOTTOM LINE""; ""SIX STEPS TO TEAM PROBLEM SOLVING""; ""PART IV STEP 1: PROBLEM RECOGNITION""; ""STEP 1: PROBLEM RECOGNITION""; ""INVOLVING STAKEHOLDERS""; ""OPENING DISCUSSION�A GOOD PLACE TO START""; ""PROBLEM RECOGNITION TOOLS""; ""TEAM CASE PROBLEM: PROBLEM RECOGNITION""

""DATA COLLECTION WORKSHEET""""SAMPLE TARGET DATA""; ""QUESTIONS TO UNCOVER PROBLEMS""; ""BRAINSTORMING GUIDELINES""; ""PROBLEM RECOGNITION QUIZ""; ""PART V STEP 2: PROBLEM LABELING""; ""STEP 2: PROBLEM LABELING""; ""THE ICEBERG RULE AGAIN""; ""WHAT IS A PROBLEM LABEL?""; ""WHY BOTHER?""; ""HOW TO FIND A PROBLEM LABEL""; ""PROBLEM LABEL WORKSHEET""; ""SAMPLE LABELS""; ""LABEL WORKSHEET""; ""FORCE-FIELD ANALYSIS: A Versus B""; ""FORCE-FIELD ANALYSIS: Obstacles""; ""KEY WORD ANALYSIS WORKSHEET""; ""TEST YOUR WORK""; ""TEAM CASE PROBLEM: PROBLEM LABEL""; ""PART VI STEP 3: PROBLEM ANALYSIS""

""STEP 3: THE PROBLEM-CAUSE ANALYSIS""""A SPECIFIC EXAMPLE""; ""YOU CAN HANDLE IT""; ""REMOVE THE KEY""; ""THE CONSUMER TECH ROOT CAUSE""; ""DISTINGUISHING CAUSE FROM EFFECT""; ""CAUSE-EFFECT ANALYSIS EXERCISE""; ""TEAM CASE PROBLEM: CAUSE ANALYSIS""; ""SIX TOOLS TO IDENTIFY ROBLEM CAUSES""; ""HAVE YOU DONE IT?""; ""WHEN SHOULD YOU DO WHAT?""; ""PART VII STEP 4: OPTIONAL SOLUTIONS""; ""STEP 4: OPTIONAL SOLUTIONS""; ""WHY AS LONG A LIST AS POSSIBLE?""; ""An Approach to Creativity""; ""CREATIVITY FLOWCHART""; ""THE CONSUMER TECH CASE PROBLEM UNFOLDS""; ""BUILDING A COMPLETE LIST""

""BRAINSTORMING TOOLS WORKSHEET""""TEAM CASE PROBLEM: OPTIONAL SOLUTIONS""; ""PART VIII STEP 5: DECISION MAKING""; ""STEP 5: DECISION MAKING""; ""HOW TO MAKE A DECISION""; ""PRIORITIZING METHODS CHECKLIST""; ""TEAM CASE PROBLEM: DECISION MAKING""; ""THE CONSUMER TECH RANKING""; ""BEFORE MOVING ON""; ""PART IX STEP 6: IMPLEMENTATION""; ""STEP 6: IMPLEMENTATION""; ""I. ACTION PLANNING""; ""THE VALUE OF ACTION PLANNING""; ""CONSUMER TECH ACTION PLAN""; ""SIX ACTION PLANNING TOOLS""; ""TEAM CASE PROBLEM: ACTION PLANNING""; ""ACTION PLAN TEST""; ""II. CONTINGENCY PLANNING""

""III. HOW TO MANAGE A PROJECT""

Notes:

Rev. ed. of: Systematic problem-solving and decision-making. c1989.

Related Work:

Pokras, Sandy. Systematic problem-solving and decision-making.

ISBN:

1-4175-2435-9

OCLC:

922967066