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Leading a Customer-Centric Culture/ with Jeff Toister.
- Format:
- Video
- Author/Creator:
- Toister, Jeff, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Video recordings.
- Physical Description:
- 1 online resource
- polychrome
- Place of Publication:
- Carpenteria, CA:: linkedin.com, 2018.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Discover how to get your employees obsessed with customer service. Create a customer-centric culture that keeps the customer experience at top of mind.
- What do great companies have in common? They have a customer-centric culture that makes employees obsessed with the customer experience. Discover how to get your team excited about customer service, with these practical tips from expert Jeff Toister. Jeff explains how to create a vision that gets everyone on the same page, engage employees, and be the customer service champion your company needs. The concepts apply whether you lead a small team, a department, or an entire organization.
- Participant:
- Presenter: Jeff Toister
- Notes:
- 8/29/20181
- Access Restriction:
- Restricted for use by site license.
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