Customer Service at Your First Retail Job/ with David Brownlee.

Format:

Video

Author/Creator:

Brownlee, David Bruce, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Video recordings.

Physical Description:

1 online resource

polychrome

Place of Publication:

Carpenteria, CA:: linkedin.com, 2018.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Set yourself up for success in your new retail job. Learn techniques that can help you consistently deliver top-notch customer service?regardless of what's going on around you.

You just landed your very first job in retail. Even if your aim is just to make some extra cash, learning what it takes to succeed in your new gig can not only benefit you in the short term?it can also equip you with work habits that will benefit you for the rest of your career. In this course, customer service expert David Brownlee?the author of Rock Star Customer Service?shares techniques that can help you consistently deliver top-notch customer service in your new retail job. David explains how to set the right tone by delivering a world-class greeting, as well as how to ensure that customers who are stuck waiting?or are already upset?end up having a positive experience. Plus, lean how to boost your morale and productivity through the power of positive communication.

Participant:

Presenter: David Brownlee

Notes:

11/15/20180

Access Restriction:

Restricted for use by site license.