DHL : from startup to global upstart / Po Chung and Roger Bowie.

Format:

Book

Author/Creator:

Chung, Po, author.

Bowie, Roger, author.

Language:

English

Subjects (All):

Success in business.

Entrepreneurship.

International business enterprises.

DHL Express (Firm).

United States.

Physical Description:

1 online resource (224 pages)

Edition:

1st ed.

Place of Publication:

Boston : De|G Press, [2018]

Language Note:

In English.

Summary:

DHL: From Startup to Global Upstart is the story of a startup that became the first worldwide logistics service organization, fighting regulation, trade restrictions, customs, and many other technical issues to develop processes that have stood the test of time to become the accepted norm in delivery throughout the world. It is a story of using "soft powers," persuasion, and ingenuity, working with, and around, emerging technologies to eliminate barriers to success. This book provides an extraordinary look into how a little startup with grit and perseverance succeeded in the face of overwhelming odds and revolutionized many of what are now accepted transportation and supply chain practices. Po Chung, DHL International co-founder, and Roger Bowie, former DHL Worldwide Services Director, discuss how DHL paved the way for one day international package delivery and how they have maintained their global leadership position against powerful American titans.

Contents:

Frontmatter

Acknowledgments

About the Authors

Contents

Prologue

DHL Chronology (1969-1990)

Chapter 1: Born Global

Chapter 2: The 70s

Chapter 3: The Start-up Years

Chapter 4: The Start-up Years: Business Innovation

Chapter 5: Innovation and Its Broader Impact on Business Dynamics

Chapter 6: Cultural Dynamics: What was Going on Here?

Chapter 7: Barely Legal-Early Regulatory Battles

Chapter 8: 1970s Vignettes and Bloopers

Chapter 9: Transition

Chapter 10: The 80s

Chapter 11: The Walden Years-Structure and process

Chapter 12: Business Innovation

Chapter 13: Business Context-What Was Going on Here?

Chapter 14: Business Context-Competition Explodes

Chapter 15: Regulatory Battles

Chapter 16: Cultural Dynamics

Chapter 17: Anecdotes, Accidents, and Altruism

Chapter 18: Adolescence to Adulthood

Chapter 19: Powers

Chapter 20: From Start-up to Upstart to the Most International Company in the World

Chapter 21: Epilogue: The 2008-16 Reincarnation

Index

Notes:

Description based on online resource; title from PDF title page (ebrary, viewed December 20, 2017).

ISBN:

9781501507441

1501507443

OCLC:

1015878283