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Beyond service : state workers, public policy, and the prospects for democratic administration / Greg McElligott.
De Gruyter University of Toronto Press eBook-Package Backlist 2000-2013 Available online
View online- Format:
- Book
- Author/Creator:
- McElligott, Greg, 1959- author.
- Series:
- IPAC Series in Public Management and Governance
- Language:
- English
- Subjects (All):
- Canada. Employment and Immigration Canada (Department)--Officials and employees--Case studies.
- Canada.
- Employee-management relations in government--Canada.
- Employee-management relations in government.
- Civil service--Canada.
- Civil service.
- Management--Employee participation--Canada.
- Management.
- Genre:
- Livres numeriques.
- Case studies.
- e-books.
- Electronic books.
- Physical Description:
- 1 online resource (351 p.)
- Edition:
- 1st ed.
- Place of Publication:
- Toronto, [Ontario] ; Buffalo, [New York] : University of Toronto Press, 2001.
- Language Note:
- English
- Summary:
- "This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities." "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--Jacket.
- Contents:
- Intro
- Contents
- Acknowledgments
- Abbreviations
- Introduction
- Part 1: The View from the Front Line
- 1 'Appearing to Be in Control'
- 2 Class and Management in the Canadian State
- 3 Beyond Reason: The New Legitimation
- Part 2: Border Disputes
- 4 External Pressures, Internal Needs
- 5 Bargaining and Beyond
- 6 Clients and Consciousness
- 7 Front-Line Workers and Public Policy
- Part 3: Self-Management and Citizenship
- 8 State Workers and Democratic Administration
- Conclusion: Bringing State Workers In
- NOTES
- REFERENCES
- INDEX
- A
- B
- C
- D
- E
- F
- G
- H
- I
- J
- K
- L
- M
- N
- O
- P
- Q
- R
- S
- T
- U
- V
- W
- Y
- Z.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references and index.
- Description based on print version record.
- ISBN:
- 1-4426-7136-X
- OCLC:
- 1013954651
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