Leading public sector innovation : co-creating for a better society / Christian Bason.

Format:

Book

Author/Creator:

Bason, Christian, author.

Language:

English

Subjects (All):

Public administration.

Public administration--Citizen participation.

Organizational change.

Technological innovations.

Physical Description:

xviii, 345 pages : illustrations ; 22 cm

Edition:

Second edition.

Place of Publication:

Bristol, UK ; Chicago, IL : Policy Press, 2018.

Contents:

Highlights from a global movement p. 4

A brief history of public sector innovation p. 5

Co-creating for a better society p. 7

A century of wicked problems p. 9

A double innovation challenge p. 11

Not up to the job yet p. 16

Towards an innovation ecosystem p. 21

1 The innovation ecosystem p. 23

An ecosystem for public sector innovation p. 25

Consciousness: the innovation landscape p. 26

Capacity: building innovation potential p. 28

Co-creation: designing and learning p. 30

Courage: leading the public sector of tomorrow p. 33

Generating resilience p. 34

Part 1 Consciousness

2 Mapping the landscape p. 39

On the nature of public problems p. 41

Innovation: from idea to value p. 44

Where does innovation come from? p. 48

What types of innovation are there? p. 53

The value of public sector innovation p. 58

Viewing the landscape p. 61

Part 2 Capacity

3 Political context p. 67

Normative context p. 68

Expectations p. 74

Competition p. 76

Risk finance and the innovator's dilemma p. 80

Out of the mental iron cage p. 83

Key strategy concepts p. 89

Why are strategies for innovation important? p. 91

Approach: innovation strategy p. 93

Content: strategic innovation p. 97

Planning innovation? p. 103

5 Organising for innovation p. 107

The case for innovation collaboration p. 108

Public-public collaboration p. 110

Public-private innovation p. 115

Public-third sector innovation p. 119

Digital innovation in government p. 122

6 The rise of labs: prospects and pitfalls p. 131

The rapid emergence of labs p. 133

What is an innovation lab? p. 134

Towards a typology of labs? p. 135

Governing labs: a model p. 137

Future of labs: three stumbling blocks along the Yellow Brick Road p. 140

7 People and culture p. 147

The future of work p. 148

Employee-driven innovation p. 150

Innovation culture, error and risk p. 153

Diversity as driver of innovation p. 158

Strategic competence development p. 161

Incentives p. 164

Part 3 Co-creation

8 Design thinking in government p. 171

Design, innovation and the public sector p. 172

Defining design thinking p. 175

A model of the design thinking process p. 177

Four credos p. 180

Challenges to design in government p. 185

9 Citizen involvement p. 191

What is the value of citizen involvement? p. 193

About professional empathy p. 194

The three myths of citizen involvement p. 196

Co-creating, co-producing p. 198

Informing about the present state p. 203

Creating a new future p. 208

When citizen involvement meets the design process p. 215

10 Orchestrating co-creation p. 219

A process for co-creation p. 220

Framing p. 222

Knowing p. 225

Analysing p. 227

Synthesising p. 235

Creating p. 246

Scaling p. 251

Learning p. 258

11 Measuring to learn p. 265

What you measure ... p. 267

Measuring innovation p. 269

Assessing innovation potential p. 270

Learning from the innovation process p. 272

Measuring the value of innovation p. 274

Innovating the bottom lines p. 286

Using performance data in an ongoing leadership practice p. 288

Outcome focus as an innovation driver? p. 289

Part 4 Courage

12 Four leadership roles p. 295

Between inspiration and execution p. 297

A typology of innovation leadership p. 299

The visionary: the political leader p. 299

The enabler: the top executive p. 302

The 360 degree innovator: the middle manager p. 305

The knowledge engineer: the institution head p. 308

About civil disobedience p. 310

13 Epilogue: from decision making to future making p. 315.

Notes:

Includes bibliographical references and index.

ISBN:

1447336240

9781447336242

OCLC:

1049859306