Handbook for the new health care manager : practical strategies for the real world / Donald N. Lombardi.

Format:

Book

Series:

Jossey-Bass/AHA Press series.

The Jossey-Bass/AHA Press series

Language:

English

Subjects (All):

Health facilities--Personnel management--Handbooks, manuals, etc.

Health facilities -- Personnel management -- Handbooks, manuals, etc.

Health services administration--Handbooks, manuals, etc.

Health services administration -- Handbooks, manuals, etc.

Health Facilities -- organization & administration--United States.

Delivery of Health Care -- organization & administration--United States.

Health Facility Administrators--United States.

Organizational Case Studies--United States.

Personnel Management -- methods--United States.

Medical Subjects:

Health Facilities -- organization & administration--United States.

Delivery of Health Care -- organization & administration--United States.

Health Facility Administrators--United States.

Organizational Case Studies--United States.

Personnel Management -- methods--United States.

Physical Description:

1 online resource (513 pages) : illustrations.

Edition:

2nd ed

Place of Publication:

San Francisco, Calif.: Jossey-Bass, c2001.

Language Note:

English

Summary:

It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today's health care marketplace.

Contents:

Part one. Health care leadership imperatives

1. Understanding and undertaking the role of health care manager

2. Making the transition

3. Eestablishing a progressive work environment

4. Managing the nonplayers

5. Leading through conflict, change, and crisis

6. Orchestrating progressive team action and individual performance

7. Strategic analysis and decision making

8. Exemplifying leadership presence and guidance

9. Case study: Carolina hospital student health center

Part two: Management strategies

10. Encouraging creativity

11. Selecting and hiring top performers

12. Performance evaluation

13. Negotiation strategies

14. Balancing "administrivia" and progressive action

15. Education and development

16. Communication

17. Case study: Jersey medical center community relations office

Part three: Resources

Appendix A: Analytical planning and decision-making tools

Appendix B: Structured selection and behavioral interviewing system

Appendix C: Mentoring and management guidesheets

Index.

Notes:

includes index

ISBN:

1-280-35111-X

9786610351114

0-7879-6006-3

9780787960063

OCLC:

225961282