Dealing with the tough stuff : how to achieve results from key conversations

MLA

Hill, Darren, Alison Hill and Sean Richardson. Dealing with the tough stuff : how to achieve results from key conversations. Revised and updated second edition. Milton, Queensland : Wiley, 2016.

APA

Hill, D., Hill, A. & Richardson, S. (2016). Dealing with the tough stuff : how to achieve results from key conversations. Revised and updated second edition. Milton, Queensland : Wiley.

Chicago

Hill, Darren, Alison Hill and Sean Richardson. Dealing with the tough stuff : how to achieve results from key conversations. Revised and updated second edition. Milton, Queensland : Wiley, 2016.