The handbook of international crisis communication research / edited by Andreas Schwarz, Matthew W. Seeger, and Claudia Auer.

Format:

Book

Contributor:

Schwarz, Andreas, 1979- editor.

Seeger, Matthew W. (Matthew Wayne), 1957- editor.

Auer, Claudia, 1984- editor.

Series:

Handbooks in communication and media.

THEi Wiley ebooks.

Handbooks in Communication and Media

THEi Wiley ebooks

Language:

English

Subjects (All):

Crisis management--Handbooks, manuals, etc.

Crisis management.

Risk communication--Handbooks, manuals, etc.

Risk communication.

Communication, International--Handbooks, manuals, etc.

Communication, International.

Physical Description:

1 online resource (727 p.)

Edition:

1st ed.

Place of Publication:

Chichester, England : Wiley-Blackwell, 2016.

Language Note:

English.

System Details:

Access using campus network via VPN at home (THEi Users Only).

Summary:

The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines and related fields. * Provides the first integrative international perspective on crisis communication * Articulates a broader understanding of crisis communication, which includes work from scholars in journalism, public relations, audience research, psychology, political science, sociology, economics, anthropology, and international communication * Explores the topic from cross-national and cross-cultural crisis communication approaches * Includes research and scholars from countries around the world and representing all regions * Discusses a broad range of crisis types, such as war, terrorism, natural disasters, pandemia, and organizational crises

Contents:

Intro

Title Page

Table of Contents

Notes on Contributors

1 Significance and Structure of International Risk and Crisis Communication Research

The Significance of International and Cross-Cultural Crisis Communication

Categories of International, Cross-Cultural, and Comparative Crisis Communication Research

Goals and Structure of the Handbook

References

Part I: Disciplinary Foundations for International Crisis Communication Research

2 Political Science Research on Crises and Crisis Communications

Introduction

Crises are Political Phenomena

Governmental Structures, Processes, and Procedures

Governmental Response Systems and Operations

Political Leadership During Crises

Conclusion

3 Delving into the Roots of Crises

Conceptual and Methodological Pitfalls in the Traditional Crisis Management Literature

The Event Approach to Crises

The Process Approach to Crisis

Weak Signals: the Genealogy of Crises

To Conclude: To Believe or not to Believe

Implications for Crisis Communication

4 The Psychology of Crisis Communication

Risk Communication vs. Crisis Communication

The Psychological Application of Crisis Communication and Risk Communication

Understanding Human Responses to Crisis Situations

Conclusions

Acknowledgments

5 Sociological Foundations of Crisis Communication

Sociology as a Science of Crisis

On the Terms "Crisis" and "Risk" from a Sociological Perspective

Objectivist, Constructivist, and Integrative Concepts of Crisis

Contributions from Sociological Subdisciplines to Crisis Research

Sociological Theories of Crisis and Communication

A Sociological Approach to Crisis Communication

References.

6 "Crisis" in Social Anthropology

The Concept of Crisis in Cultural and Social Anthropology

The Westernness of Crisis

Crisis as a Heuristic Principle

Crises and the Problem of Stasis and Dynamics, Persistence and Transformation

Beyond Dichotomies: Crises as The Crystallization of Material and Discursive Processes of Ordering

Acknowledgment

7 Communication - Conclusions for an Integrative Approach to International Crisis Communication Research

The Disciplinary Research Approaches to Crisis Communication and Blind Spots

Integrative Perspectives on Crisis

Integrative Perspectives on Crisis Communication

Key Attributes in Handling a Situation

Part II: Actors and Institutional Communicators in International Crises

8 Military, Government, and Media Management in Wartime

Military Media Management - Assumptions and Practices

Government-Media Relationships in Wartime - Theoretical Models

New Voices of War Communication

Conclusion and Implications for Communicator Research

9 Crisis Communication and Terrorist Attacks

Defining the Field

Crisis Communication and Terrorism

A Model of Meaning Construction

10 Communication Concerning Disasters and Pandemics

Method

Sample

Data Extraction and Analysis

Results

Trends and Gaps in the Literature on this Topic

Conclusions and Discussion

11 International Organizational Crisis Communication

International Organizational Crisis Communication

Simple Rules: an Approach to Engaging Dynamic and Complex Contexts

Simple Rules for Managing the Complexity of International Crisis Communication.

Simple Communication Rules Organizations Should Follow During a Crisis

Simple Communication Rules Organizations Should not Follow During a Crisis

12 Conceptualizing Political Crisis and the Role of Public Diplomacy in Crisis Communication Research

Toward a Definition of Political Crisis

Conceptualizing Political Crisis

Crisis Communication Strategies of Political Actors in Crisis

Crisis Management Strategies of States in Crisis - Findings from the Icb Project

A Neglected Link: Crisis Communication and Public Diplomacy

Conclusion and Outlook

Part III: The Role of the Media in the Construction of International Crises

13 The Role of the Media in the Discursive Construction of Wars

Media's Role in Crisis Constructions in Threat Society

A New World Order, New Wars, and New Media - Also a New War Journalism?

War Journalism in the New World Order: News Frames and Journalists as Targets

14 Terrorism and the Role of the Media

Terrorism as Crisis

Literature Review

Media form Part of the Terrorists' Strategies

Indictments of the Media: Pro- or Anti-Terroristic

Media Coverage and Content

The Power of Images: the Special Role of Television and Photography

Guidelines and Censorship - yes or no?

15 Media Framing of Disasters

How Media Framing Influences Disaster Communication

How the Media Frame Disasters

16 Organizational Crisis and the News Media

Significance of the Media in Crisis Communications Studies

The Role of the Media in Organizational Crises

Transnational Organizational Crises - Findings of International Comparative Research

Conclusion: Research Desiderata.

References

17 Political, Social, and Economic Crises in Public Communication

Reputation, Order, and Scandal

Social Order and Crisis

Structural Transformation of the Public Sphere and the New Volatility of Reputation

Part IV: Domestic and International Audiences in the Context of Crisis Communication

18 War, Media, and Public Opinion

Casualties and Public Opinion

Mueller's Hypothesis - Log of Cumulative Casualties

National, Local, Marginal Casualties

Media, Casualties, and Public Opinion

The Iraq War and International Public Opinion

19 Terrorism - Orchestrated Staging and Indicator of Crisis

History

Definition

Terror Attacks

Terrorism as a New Research Domain

Terrorism and the Media

Terrorism and the Public's Reactions

The Media-Induced Assumption of a Connection Between the Threat of Terrorism and the Muslim World

20 Reoccurring Challenges and Emerging Threats

Information Seeking

Secondary Audience Reactions

Addressing Variability in Psychological Responses

Immigration

Knowledge Gaps

Specific Channels

New Media

Measurement and Research in Disasters and Pandemics

21 Domestic and International Audiences of Organizational Crisis Communication

Attributions of Responsibility

Audience Characteristics that Affect Responsibility Attributions

Covariation

Emotions

Cultural Differences

22 Environmental Crises and the Public

Defining and Systematizing Environmental Crisis

The Audience of Crisis Communication in Latent Environmental Crises

The Audience of Crisis Communication in Immediate Environmental Crises

Part V: The State of Crisis Communication Research Around the Globe

23 Crisis Communication Research in South Africa

Recent South African Literature on Crisis Communication

Crisis Communication at the National Level

Rethinking Crisis Communication in the Media: Peace Journalism

24 Crisis Communication Research in Nigeria

Crisis Communication in Nigeria is Compounded by Culture, Ethnicity, and Religion

The Context of Crisis Communication Research in Nigeria

Case Study 1: Obasanjo and the Ikeja-Lagos Armory Explosion, 2002

Case Study 2: President Umaru Yar'adua's Illness and Death, 2007-2010

Case Study 3: Dana Air Crash, 2012

25 Crisis Communication Research in the Chinese Mainland

The Context of Crisis Communication in China: Political and Media Systems

The Status of Chinese Crisis Communication Research

What Chinese Crisis Communication (Ccc) Research Tells Us

Crisis type

Perspectives of Ccc Research and Their Implications

Case Study: the Guo Meimei Incident and the Credibility Crisis of the Red Cross Society of China

26 Crisis Communication Research in Singapore

The Singaporean Context of Crisis Communication Research

Topics and Issues of Crisis Communication in Singapore

Case Study: Derailed - the Smrt Crises in 2011

Challenges and Future Developments of Singaporean Crisis Communication Research

27 Crisis Communication Research in South Korea

Status of Crisis Communication Research in South Korea

Organizational Perspectives in South Korean Crisis Communication Research

Audience Perspective in South Korean Crisis Communication Research

Media Perspectives in South Korean Crisis Communication Research.

Case Study: Korea's Beef Crisis in 2008.

Notes:

Description based upon print version of record.

Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

ISBN:

9781787851085

1787851087

9781118516812

1118516818

9781118516775

111851677X

OCLC:

947790399