Offshore Back Office Operations : Supplying Support Services to Global Markets / ITC.

Format:

Book

Government document

Author/Creator:

ITC.

Language:

English

Subjects (All):

International Trade and Finance.

Local Subjects:

International Trade and Finance.

Physical Description:

1 online resource (140 pages)

Place of Publication:

New York : United Nations, 2001.

System Details:

text file

Summary:

This study focuses on back office operations (distance delivery of range of non-core service functions), as a way of doing business that offers significant business opportunities for governments and service firms in developing and transitional economies. It explains the phenomenon and types of back office operations; and how to determine back office operations as a deliberate development strategy. It delineates the structure for a back office promotional initiative and addresses competitiveness issues. It also outlines how to attract foreign investors or clients for local suppliers and gives examples of strategies that various countries have used to develop back office capabilities.

Contents:

Acknowledgements

Note

The handbook: Purpose and target audiences

The phenomenon of back office operations

Types of back office services

Analysing back office possibilities

Launching back office initiatives

Improving your competitiveness

Marketing your national capabilities

Implementation strategies with foreign investors

Implementation strategies for local suppliers

Staying competitive

Industrial restructuring in Mauritius

Low-wage specialized skills in India

Leveraging a teleport - Jamaica

Innovative telecommunications partner - New Brunswick, Canada

Increasing value-added - Barbados

Regional promotion - Eastern Caribbean

Selected references.

Notes:

Title from title screen (viewed May 1, 2017).

ISBN:

9789213618448

Access Restriction:

Restricted for use by site license.