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Delivering Bad News Effectively/ with Gemma Leigh Roberts.
- Format:
- Video
- Author/Creator:
- Leigh Roberts, Gemma, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Video recordings.
- Physical Description:
- 1 online resource
- polychrome
- Place of Publication:
- Carpenteria, CA:: linkedin.com, 2017.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Discover how to confidently communicate bad news with tact, skill, and candor. Learn how to prepare to deliver bad news, manage the meeting itself, and then follow up to ensure clarity and next steps.
- Delivering bad news is one of the most common derailers for managers and leaders. But while you can't completely avoid bad news, you can control how you deliver it. By bolstering this key leadership skill, you can confidently communicate bad news with tact, skill, and candor, achieving the best possible result in a tricky situation. In this course, organizational psychologist and executive coach Gemma Roberts explains how to prepare to deliver bad news, manage the meeting itself, and then follow up to ensure clarity and next steps.
- Participant:
- Presenter: Gemma Leigh Roberts
- Notes:
- 10/03/20171
- Access Restriction:
- Restricted for use by site license.
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