Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications/ with Scott Jernigan.

Format:

Video

Author/Creator:

Jernigan, Scott, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Video recordings.

Physical Description:

1 online resource

polychrome

Place of Publication:

Carpenteria, CA:: linkedin.com, 2017.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Everyone who uses a computer can benefit from knowing how it works. Get tips to solve beginner-level IT issues related to computer setup, app installation, file management, backup, and more.

In today's world, it is beneficial for everyone who uses a computer to know how it works. Computer literacy is not only knowing how to read email and open files, but also understanding what goes on inside. This course provides self-help style guidance for solving beginner-level IT issues. Learn how to troubleshoot issues related to storage, memory usage, computer setup, wiping a computer for resale, installing apps, file management, and backups. Instructor Scott Jernigan also provides coverage of system peripherals and operating system basics. These tips and tricks are valuable for anyone who needs a quick fix, including help desk administrators and tech support personnel who need resources for their end users. This course was created and produced by Total Seminars. We are honored to host this training in our library.

Participant:

Presenter: Scott Jernigan

Notes:

10/11/20171

Access Restriction:

Restricted for use by site license.