Agile engagement : how to drive lasting results by cultivating a flexible, responsive, and collaborative culture / Santiago Jaramillo, Todd Richardson.

Format:

Book

Author/Creator:

Jaramillo, Santiago, author.

Richardson, Todd, author.

Language:

English

Subjects (All):

Personnel management.

Employees.

Physical Description:

1 online resource (275 pages)

Edition:

1st ed.

Place of Publication:

Hoboken, New Jersey : Wiley, [2017]

Summary:

Achieve unprecedented business value by fostering true employee engagement Many organizations fail to realize and harness the power of their most valuable asset-their employees. Though they can be developed into a true competitive advantage, engagement isn't attainable if the employee isn't invested in the company's overall success. Agile Engagement offers business leaders a concrete strategy for building, maintaining, and utilizing employee engagement to achieve the highest level of business success. The key? Employees must feel like they are a part of their company's culture instead of having it handed down to them. Stories of failed employee engagement initiatives abound, and they all have one thing in common: they begin from the premise of "initiative" rather than "employee." True engagement occurs when an employee's heart and mind are activated in a way that leads to their motivation and commitment to positively impact the company's goals and vision. This book shows you how to create an environment that stresses a culture of unity at all levels by showing you how to: * Create a clear, compelling vision and corresponding engagement strategy through the Engagement Canvas * Communicate your unique culture strategy throughout all levels of your company * Foster grassroots, employee-led engagement initiatives * Improve engagement continuously with the Emplify Score tool Agile Engagement provides a deeper look into real engagement, helping you foster a work environment that's rewarded with unsurpassed productivity, innovation, and competitive advantage, as well as employees who feel valued, respected, and heard.

Contents:

Cover

Title Page

Copyright

Contents

Preface

Part I: The Engagement Engine

Chapter 1: Engagement and Culture Redefined

Defining Employee Engagement

Defining Workplace Culture

Chapter 2: Happiness Versus Engagement

Chapter 3: Common Misconceptions

Misconception #1: Culture Is Only HR's Problem

Misconception #2: Cultures Are Static

Misconception #3: One Size Fits All

Chapter 4: Cross-Industry Engagement

Dig Deeper

Part II: The Workplace of Now

Chapter 5: Workplaces without Borders

Access

Legal Tools

Chapter 6: Working Across Generations

Variety Is Invaluable

Managing Millennials

Chapter 7: Free Agents on the Rise

Why Freelance Works

Managing Freelance Talent

Chapter 8: Partnering with Purpose

Screening Outside Partners

Shifting Mindsets

Chapter 9: Trending Telework

Where Work Gets Done

Working Remotely

Chapter 10: Culture-Friendly Policies

Work Expectations

Chapter 11: Recruiting Revolution

A Lifelong Desire to Learn

Insatiable Curiosity

Adaptability

Learning Agility

Mental Discipline and Clarity

Imagination

Willingness to Be Wrong and the Humility to Learn

Chapter 12: Technology Revolution

Digital Transformation

Technology Trends

Technology Upended Work

Chapter 13: Mobile Revolution

Reaching Your Audience

Cutting through the Clutter with Mobile Apps

The Best of Mobile

Chapter 14: Resulting Challenges

Infobesity

Overworked Employees

Potential Solutions

Chapter 15: HR of the Past

The Rise of HR

The Bureau of Labor and Unions

The Growth of HR after WWII

The Civil Rights Era and Transition into the 1980s

Age of Technology

Decline of HR's Popularity

Current Role of HR

Strategic Shifts in HR

Chapter 16: HR of the Future

The War for Talent

HR Leaders.

Wave of the Future

Part III: The Engagement Canvas

Chapter 17: Engagement Canvas and Emplify Score Overview

The Rise of People Analytics

Enter the Engagement Canvas and Emplify Score

Engagement Canvas Inspiration

Navigating the Engagement Canvas

Completing the Canvas

Chapter 18: Why You Exist

Tips for Crafting and Communicating Your Why

Alignment

Chapter 19: Key Strategies

Chapter 20: Key Metrics

Chapter 21: Engagement Exemplified

Constituencies

Chapter 22: Unique Organizational Characteristics

Chapter 23: Communication Channels

Chapter 24: Culture Statements

Make It Authentic

Make It Specific

Chapter 25: Culture Aspirations

Create a Culture BHAG (Big, Hairy, Audacious Goal)

Make Progress Every Day

Believe in the Worthiness of Your Aspiration(s)

Chapter 26: Resources Applied

Chapter 27: Emplify Score

Summary of Engagement Construct

Four Views of Engagement

Employee Engagement Model

Chapter 28: Three Key Employee Needs

Chapter 29: Engagement Canvas FAQs

Part IV: The Practice of Engagement

Chapter 30: Speak with One Voice

Chapter 31: Brand What's Important

Chapter 32: Treat Employees Like Customers

Realize Looks Matter

Secure Marketing Resources

Create an Employee Advisory Board

Regularly Solicit and Act on Employee Feedback

Ask Employees to Drive Meaningful Change

Implement Employee-Related Change Management Strategies

Educate and Enlighten HR Staff

Trickle-Down Effect

Chapter 33: Leverage Data

Chapter 34: Set a Communication Cadence

Chapter 35: Allow for Autonomy

Subcultures Are Agile Incubators for Ideas

Subcultures Are Grassroots

Subcultures Bind People to the Organization

Chapter 36: Make It Personal

Connect on a Deeper Level

Care for the Whole Employee

Chapter 37: Earn Trust.

Intuitions Come First

Reasoning Comes Second

What Happens Between Two Brains When They Interact

Are You Warm or Are You Competent?

How Do We Get People to Trust and Collaborate with Us?

Chapter 38: Expel Poor Culture Fits

Worth the Effort

Chapter 39: Communicate with Employees

Simplification Is Key

Conclusion

Acknowledgments

Author Biographies

References

Index

EULA.

Notes:

Includes bibliographical references and index.

Description based on online resource; title from PDF title page (ebrary, viewed December 5, 2016).

ISBN:

9781119286936

111928693X

9781119286929

1119286921

OCLC:

963932449