Project stakeholder management / Pernille Eskerod and Anna Lund Jepsen.

Format:

Book

Author/Creator:

Eskerod, Pernille, author.

Contributor:

Jepsen, Anna Lund, 1963-

Series:

Fundamentals of Project Management

Fundamentals of project management

Language:

English

Subjects (All):

Project management.

Customer services--Management.

Customer services.

Physical Description:

1 online resource (120 p.)

Place of Publication:

London ; New York : Routledge, 2016.

Language Note:

English

Summary:

Carrying out a project as planned is not a guarantee for success. Projects may fail because project management does not take the requirements, wishes and concerns of stakeholders sufficiently into account. Projects can only be successful though contributions from stakeholders. And in the end, it is the stakeholders that evaluate whether they find that the project is a success. To manage stakeholders effectively, you need to know your stakeholders, their behaviours and attitudes towards the project. In Project Stakeholder Management, the authors give guidance on how to adopt an analytical and s

Contents:

Introduction

Concepts and issues behind project stakeholder management

What motivates project stakeholders to contribute?

Methods for stakeholder analysis

Planning project stakeholder management

Ethical issues

Easy to understand, difficult to master : mini cases

Case 1: The new design concept

Case 2: The textbook

Case 3: The copenhagen elephant parade

Case 4: The formal partnership process

Reference list

Index.

Notes:

"First publised 2013 by Gower Publishing"--t.p. verso.

Includes bibliographical references and index.

Description based on publisher supplied metadata and other sources.

ISBN:

1-351-90839-1

1-315-24588-4

1-283-85950-5

1-4094-0438-2

9781315245881

OCLC:

823726232