Who can you trust? : how technology brought us together and why it might drive us apart / Rachel Bostman.

Format:

Book

Author/Creator:

Botsman, Rachel, author.

Language:

English

Subjects (All):

Technological innovations--Social aspects.

Technological innovations.

Technological innovations--Psychological aspects.

Physical Description:

322 pages ; 25 cm

Edition:

First edition.

Place of Publication:

New York : Pacific Affairs, 2017.

Contents:

1 Trust Leaps 11

From eleventh-century traders to Alibaba: how trust works to cross barriers, calm fears and revolutionize what's possible.

2 Losing Faith 31

Behind the devastating crisis in institutional trust - and why were now more likely to 'phone a friend'.

3 Strangely Familiar 55

From sushi to self-driving cars - some surprising lessons in persuading people to trust new ideas.

4 Where Does the Buck Stop? 81

When trust crashes in the 'self-managed' digital world, who's accountable?

5 But She Looked the Part 108

A cautionary tale about deceptive appearances, and the technology that could unmask fakers and frauds.

6 Reputation is Everything, Even in the Dark 134

What drug dealers on the darknet can teach us about great customer service.

7 Rated: Would Your Life Get a Good Trust Score? 150

When dystopian sci-fi turns into a reality and every little move you make is ranked, who wins and who loses?

8 In Bots We Trust 177

But should we ... and how do we make them ethical?

9 Blockchain Part I: The Digital Gold Rush 203

From fei to bitcoin, the long road to setting money free. What will it mean for the City?

10 Blockchain Part II: The Truth Machine 219

The golden promises of the blockchain: over-hyped or the trustworthy key to our digital future?.

Notes:

Includes bibliographical references and index.

ISBN:

9781541773677

1541773675

OCLC:

1009090053