Service Worlds : People, Organisations, Technologies

Format:

Book

Author/Creator:

Bryson, John.

Contributor:

Daniels, Peter.

Warf, Barney.

Language:

English

Physical Description:

1 online resource (293 p.)

Edition:

1st ed.

Place of Publication:

London ; New York : Routledge, 2004.

Language Note:

English

Summary:

As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced and consumed. One of the key drivers of this change is information and communications technology (ICT). It has transformed the role of space and time in patterns of economic development, in the rise of globalization and in the scale and structure of organizations. ICT has therefore accelerated the process of continual change and evolution that is the hallmark of both the capitalist economy and of organizations. Giving a student-friendly account of the diversity of the

Contents:

Cover; Service Worlds; Title Page; Copyright Page; Table of Contents; Acknowledgements; Chapter 1 Service Worlds; Chapter 2 Changing perspectives on the service economy; Chapter 3 From networks to new forms of regulation; Chapter 4 Service knowledge and the production process; Chapter 5 The rise and role of producer services; Chapter 6 Service work; Chapter 7 Information and communications technology and services: opportunities and impacts; Chapter 8 Consuming services: circuits of knowledge, stages and performances; Chapter 9 Service spaces; Chapter 10 Services and globalisation

Chapter 11 Global services: from trade to foreign direct investmentChapter 12 Service Worlds revisited; Bibliography; Index

Notes:

Description based upon print version of record.

Includes bibliographical references (pages [246]-277) and index.

Description based on metadata supplied by the publisher and other sources.

ISBN:

0-203-38967-0

1-299-47963-4

1-135-13193-7

9780203389676

OCLC:

1204299387