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No one understands you and what to do about it / Heidi Grant Halvorson.

Van Pelt Library BF637.C45 H2817 2015
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Format:
Book
Author/Creator:
Halvorson, Heidi Grant-, 1973- author.
Language:
English
Subjects (All):
Interpersonal communication.
Self-presentation.
Interpersonal relations.
Social perception.
Communication.
Interpersonal Relations.
Self Concept.
Social Perception.
Medical Subjects:
Communication.
Interpersonal Relations.
Self Concept.
Social Perception.
Physical Description:
vi, 213 pages : illustrations ; 21 cm
Place of Publication:
Boston, Massachusetts : Harvard Business Review Press, [2015]
Summary:
"Have you ever had the feeling that you're just not getting through to the person you're talking with, or coming across the way you intend to? You're not alone. Our usual approach is to just talk louder, to try harder to get our message through. This is almost always the wrong approach. Why? Because other people almost never see us the way we see ourselves. Fortunately, these distortions in perception are systematic, understandable, and surmountable. Heidi Grant Halvorson, bestselling author of Nine Things Successful People Do Differently and Focus, now shows you how to communicate effectively-despite these unintentional (yet widespread) distortions of perception. By better understanding how communication and perception really work, you'll learn to send the right signals at the right time, no matter who you're communicating with"-- Provided by publisher.
Contents:
Introduction: How they see you, how they don't
Why it's so hard to understand each other. You are surprisingly hard to understand ; Your observers are cognitive misers (and so are you) ; The two phases of perceiving people
The lenses that shape perception. The trust lens ; The power lens ; The ego lens
Lenses for particular personalities. Eager reward-seekers and vigilant risk-mitigators ; The clingy, anxious perceiver and the aloof, avoidant perceiver
Being seen, and seeing others, more accurately. Correcting bad impressions and overcoming misunderstandings
Conclusion: Becoming a better judge of others
and of yourself.
Notes:
Includes bibliographical references and index.
ISBN:
9781625274120
1625274122
OCLC:
884809025

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