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Neutral accent : how language, labor, and life become global / A. Aneesh.
- Format:
- Book
- Author/Creator:
- Aneesh, A. (Aneesh), 1964-
- Language:
- English
- Subjects (All):
- Call center agents--India--Gurgaon.
- Call center agents.
- Call centers--India--Gurgaon.
- Call centers.
- Globalization.
- Intercultural communication.
- Physical Description:
- 1 online resource (165 p.)
- Place of Publication:
- Durham : Duke University Press, 2015.
- Language Note:
- English
- Summary:
- <div>A. Aneesh uses India's call centers as sites to study the consequences of successful global integration. Call center work requires neutralizing racial, ethnic, and national identities, which causes a disintegration of self where the performance of one's neutralized identity serves the system of global markets.</div>
- Contents:
- Prologue: one world, diverse itineraries
- Glimpsing an urban future : divergent tracks of Gurgaon
- Inside a call center: otherworldly passages
- Neutral accent
- System identities : divergent itineraries and uses of personality
- Nightly clashes : diurnal body, nocturnal labor, neutral markets
- Epilogue : the logic of indifference.
- Notes:
- Description based upon print version of record.
- Includes bibliographical references and index.
- Description based on print version record.
- ISBN:
- 9780822358534
- 0822358530
- OCLC:
- 907874869
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